Job Description

As a Product Manager, you will support the end-to-end product lifecycle of SupplyOS, Axium's agentic AI platform for procurement, inventory, manufacturing, and logistics operations. You will work at the intersection of product, engineering, AI, and go-to-market teams to translate customer insights and market signals into well-defined product features that ship and scale.

Key Responsibilities

Product Discovery & Requirements Definition

•   Support in gathering customer feedback, deployment learnings, and market signals across enterprise and public-sector clients.
•   Translate operational pain points (procurement, inventory, manufacturing, logistics) into structured product requirements, user stories, and acceptance criteria.
•   Conduct competitive analysis on AI platforms, agentic workflow tools, and enterprise SaaS in the Asia-Pacific region.
•   Maintain a prioritised backlog aligned with commercial impact, technical feasibility, and strategic direction. 

Feature Delivery & Cross-Functional Coordination

•   Partner with Forward Deployed Engineering (FDE), Platform, Sys & Performance Engineering teams to shepherd features from concept through release.
•   Coordinate sprint planning, backlog grooming, and release cycles under Agile or hybrid delivery models.
•   Track feature-level KPIs (adoption, retention, task completion, automation rate) and report progress to product leadership.
•   Own product documentation — PRDs, release notes, internal enablement material — and keep them current.

Customer & Market Insight

•   Partner with FDEs and Sales on client engagements to capture first-hand product signals.
•   Synthesise recurring client requests, deployment friction points, and expansion opportunities into product recommendations.
•   Support user research initiatives: interviews, usability sessions, feature validation with pilot customers.
•   Contribute to product positioning and messaging in collaboration with commercial and marketing teams.

Product Operations & Governance

•   Maintain product roadmaps, decision logs, and release calendars.
•   Support QA cycles and feature acceptance testing prior to enterprise rollout.
•   Contribute to internal product reviews, retrospectives, and roadmap prioritisation discussions.
•   Ensure feature releases align with enterprise security, compliance, and governance standards.

Commercial & Go-to-Market Support

•   Partner with FDEs and account management on solution scoping and feature demos.
•   Prepare product briefings and enablement materials for internal and client-facing stakeholders.
•   Support proposal development by mapping SupplyOS capabilities to specific client use cases.
•   Feed deployment learnings back into the product roadmap through structured feedback loops.

Job Requirements

Required Qualifications

Experience

•   1–3 years of experience in product management, business analysis, technology delivery, consulting, or a related field.
•   Exposure to AI, data platforms, analytics, or enterprise SaaS products is strongly preferred.
•   Prior experience in startups, technology firms, or enterprise environments is an advantage.

Language Skills

•   Professional working proficiency in English.
•   Strong written communication — able to produce clear PRDs, briefs, and release notes.

Technical & Business Acumen

•   Strong interest in AI, generative AI, LLMs, and agentic workflow products.
•   Ability to translate customer conversations into structured product artefacts (PRDs, user stories, roadmap items).
•   Familiarity with Agile, Scrum, or hybrid product delivery methodologies.
•   Comfort with product analytics tools and basic SQL is a plus.

Education

•   Bachelor's degree in Engineering, Computer Science, Business, or a related field.
•   Background in AI, data science, or machine learning is a plus but not mandatory.

Desired Skills

•   Experience with products serving enterprise or high-regulatory environments (e.g. government, utilities, energy).
•   Exposure to AI product launches or go-to-market initiatives.
•   Prior experience running user research or building product documentation from scratch.
•   Prior experience with UI/UX design principles.
•   Proficiency in Bahasa Melayu and/or Mandarin
• Must be located in Kuala Lumpur or open to relocating; applications are restricted to Malaysian Citizens and Permanent Residents.

Skills