Job Description

Job Summary

We are looking for a tech-savvy, detail-oriented, and motivated Fresh Graduate to join our Digital Operations team.

This role is suitable for candidates who are interested in digital marketing, websites, tracking systems, technology, and online platforms. You will receive on-the-job training and work closely with the team to manage domains, PWA, tracking tools, VPS, advertising accounts, and daily digital operations.

You do not need to know everything from day one — we value your willingness to learn, attention to detail, and ability to solve problems.

Key Responsibilities

🌐 Domain & Website Management

• Assist in purchasing and registering domains.
• Assist in configuring and managing domain and DNS settings.
• Monitor domain status and renewal dates.
• Assist the team in resolving basic domain-related issues.

📱 PWA Management

• Assist in configuring and managing Progressive Web Applications (PWA).
• Monitor PWA installation and download numbers.
• Update daily PWA performance records.
• Report any technical issues to the relevant team.

📊 Tracking & Analytics

• Assist in setting up and managing Google Tag Manager (GTM).
• Assist with tracking configurations for Google, TikTok, and Bing.
• Assist in adding and testing Pixels.
• Learn how digital tracking and conversion measurement work.
• Check tracking performance and report any abnormalities.

🖥️ VPS & Technical Support

• Assist with basic VPS configuration and management.
• Maintain records of VPS and system configurations.
• Monitor basic system status.
• Coordinate with developers or technical vendors when technical assistance is required.

📢 UA Account Support

• Assist with setting up and managing User Acquisition (UA) accounts.
• Assist with account verification and account top-ups.
• Monitor account status and balances.
• Handle routine UA account management tasks.

📈 Daily Reporting

• Update daily reports on:
• PWA installations
• PWA downloads
• Other relevant digital performance data
• Maintain accurate records using Excel or Google Sheets.
• Highlight unusual changes or issues to the supervisor.

📄 Administrative & Operational Support

• Assist in reviewing basic contracts and identifying important information for management's attention.
• Maintain proper documentation for domains, accounts, tracking systems, and digital assets.
• Coordinate with internal teams and external vendors.
• Perform other digital operations tasks assigned by the manager.

Job Requirements

• Diploma or Bachelor's Degree in IT, Computer Science, Digital Marketing, Business, Multimedia, or a related field.
• Fresh graduates are strongly encouraged to apply.
• Interest in digital marketing, technology, websites, or online platforms.
• Basic understanding of websites, domains, analytics, or digital advertising is an advantage.
• Comfortable using Excel / Google Sheets.
• Good attention to detail and ability to follow instructions accurately.
• Good problem-solving and analytical skills.
• Willing to learn new systems and technologies.
• Able to communicate and work well with different teams.
• Responsible, proactive, and willing to take ownership of assigned tasks.

Skills