Job Description

  Strategy & Localization

• Accurately interpret the company's global payment business strategy and develop localized country-level operational strategies, annual objectives, and execution roadmaps based on market size, payment ecosystem, industry trends, and cultural practices.
• Drive the localization of payment products, operating models, and service systems by balancing global standardization with local flexibility, ensuring seamless integration of global strategies into executable local plans.
• Break down national business goals into measurable milestones, coordinate local teams, establish a closed-loop management process (Planning → Execution → Monitoring → Review), and continuously optimize strategies to achieve KPIs such as project progress, transaction volume, and merchant penetration.

End-to-End Project Operations

• Lead the initiation, planning, execution, and monitoring of local aggregation payment projects, overseeing payment channel integration, system implementation, merchant acquisition, and customer service.
• Coordinate internal and external resources to resolve project bottlenecks and operational challenges.
• Continuously monitor operational KPIs such as:
• Transaction success rate
• Payment latency
• Merchant retention rate
• Complaint rate
• Analyze operational data to optimize payment processes, product experience, and service quality while exploring innovative local operating models to reduce costs and strengthen competitiveness.

Market Insights & Business Growth

• Stay informed about local payment industry trends, market demand, and competitor activities.
• Conduct market research to identify opportunities and pain points that support strategic planning, product improvements, and merchant expansion.
• Develop merchant acquisition strategies and lead local merchant development teams to onboard high-quality merchants across various industries and business sizes.
• Build a comprehensive merchant relationship management system to improve merchant retention, satisfaction, and identify opportunities for value-added services.
• Adapt quickly to rapid industry changes by adjusting operational strategies and introducing innovative payment solutions tailored to local market scenarios.

Compliance & Risk Management

• Possess in-depth knowledge of local regulatory policies, industry regulations, data security laws, anti-money laundering (AML) requirements, and international payment standards.
• Ensure compliance across the entire business process, including merchant onboarding, settlement, and data transmission.
• Liaise with local regulators, respond promptly to policy changes, cooperate with compliance audits, and minimize regulatory risks.
• Develop comprehensive risk management frameworks and contingency plans to address regulatory changes, payment security, foreign exchange fluctuations, and geopolitical risks.
• Establish strict merchant onboarding, review, and classification procedures to mitigate merchant risks.
• Oversee fund settlement and reconciliation processes while monitoring fund flows to prevent fraud, fund misappropriation, and money laundering.

Job Requirements

 Education

• Bachelor's degree or above.
• Preferred majors include:
• Project Management
• Finance
• Marketing
• Business Administration
• International Trade
• Overseas educational background or multinational operations experience is an advantage.

Work Experience

• 3–5+ years of experience in:
• Aggregated Payments
• Financial Payment Services
• Cross-border E-commerce
• Multinational Operations
• Overseas local payment operations experience is preferred.
• Familiarity with the payment ecosystem of the assigned country (e.g., mainstream payment methods and e-wallets) is highly preferred.
• Proven experience managing large-scale projects throughout the entire project lifecycle, with demonstrated success in project delivery and business growth.

Execution & Collaboration Skills

• Strong cross-functional and cross-organizational collaboration skills.
• Excellent communication skills in multicultural environments.
• Ability to translate corporate strategy into localized execution plans.
• Strong planning, goal decomposition, and execution capabilities.
• Experience in:
• Team building
• Performance management
• Talent development
• Leadership
• Ability to build and lead high-performing local teams.
• Strong market awareness with the ability to formulate merchant acquisition and business growth strategies.
• Innovative mindset and adaptability in fast-changing industries.

Professional Competencies

• Strong sense of ownership and accountability.
• Strategic thinking with the ability to work under pressure.
• Detail-oriented with excellent logical thinking and problem-solving skills.
• Commitment to continuous learning and keeping up with industry and regulatory developments.
• Alignment with the company's culture and values.
• Willingness to work overseas.

Skills