Job Description

Join us as a friendly face on the shop floor. Working with us at BAN HIN BEE SDN BHD, you will help customers find the right products and feel at home in our store.

As a builder of great in-store moments, you will shape how customers experience our brand by arranging displays, sharing product knowledge, and turning browse time into real value for shoppers.

Your Growth & Impact

• Develop a practical retail skillset through hands-on customer interactions and daily sales practice, preparing you for retail leadership.
• Improve product expertise so you can become a trusted advisor and increase repeat customer visits.
• Expand your network with in-store teamwork and vendor contacts, strengthening your professional connections in retail.
• Practice cash handling and POS operations to build financial accuracy and operational confidence.
• Gain exposure to visual merchandising and stock control to round out your store operations experience.

Job Requirements

Responsibilities

Customer Engagement

• Welcome customers warmly and ask simple questions to understand their needs.
• Suggest products and demonstrate features to help customers make confident choices.
• Handle customer enquiries and follow up on basic requests to ensure a smooth shopping experience.
• Record customer feedback and report patterns to the supervisor for improvement.

Sales & Operations

• Operate the point of sale system accurately, process payments, and issue receipts with care.
• Maintain stock levels on the floor and assist with basic stock counts and restocking tasks.
• Meet daily sales targets through attentive service and timely product recommendations.
• Assist with simple visual merchandising tasks to keep displays attractive and on-brand.

Teamwork & Store Care

• Keep the store clean, organised, and safe for customers and colleagues.
• Coordinate with colleagues to hand over shifts and communicate customer needs clearly.
• Support training for new team members by sharing practical tips and store routines.
• Follow store policies on returns, exchanges, and customer privacy carefully.

Requirements

Qualifications & Experience

• 0 years of retail experience required; we welcome fresh graduates and early career applicants.
• Minimum secondary school completion or equivalent is preferred but not mandatory.
• Availability for retail hours including weekends and public holidays as scheduled.
• Previous part-time retail or customer-facing roles are a plus but not required.

Hard Skills & Knowledge

• Basic familiarity with Point of Sale systems and cash handling procedures.
• Practical knowledge of stock handling and simple inventory checks.
• Comfortable using a mobile device or tablet for store tasks and product lookups.
• Clear product knowledge developed through on-the-job learning and vendor briefings.

Soft Skills & Qualities

• Strong customer service attitude and friendly communication in person.
• Reliable, punctual, and able to work as part of a small store team.
• Willingness to learn, take direction, and adapt to changing store priorities.
• Attention to detail when handling payments, returns, and stock records.

Skills