Job Description

Job Description: 

Duties & Responsibilities

Content Development & Editorial Excellence

• Ensure clarity, accuracy, and alignment with brand voice in all written materials.
• Draft, edit, and proofread high-quality banking-related content in Bahasa Malaysia, including:
  • Product brochures and promotional materials
  • Website and digital platform content
  • Customer communications (letters, notices, campaigns)
  • Internal memoranda and corporate documentation.

Translation & Localisation

• Translate and localise financial, regulatory, and corporate materials from English to Bahasa Malaysia with precision, contextual accuracy, and cultural sensitivity.
• Ensure terminology consistency and compliance with banking and Shariah-related standards.

Strategic Marketing & Business Support

• Continuously develop business-focused and results-driven marketing initiatives to support the achievement of Annual KPIs across Bank Islam’s brands.
• Contribute to strategic campaigns that strengthen brand positioning, customer engagement, and commercial outcomes.

Executive & Corporate Communications

• Support executive-level communications, including speeches, official statements, board papers, and shareholder materials.
• Assist in crafting key corporate messages aligned with the Bank’s strategic objectives.

Project & Stakeholder Management

• Manage multiple projects simultaneously within tight deadlines in a highly regulated environment.
• Coordinate effectively with cross-functional stakeholders to ensure timely delivery and quality outcomes.

Quality Assurance & Research

• Conduct thorough fact-checking and research to validate financial data, regulatory references, and product information.
• Maintain consistency in tone, terminology, and brand positioning across all communication channels.

Regulatory & Compliance Alignment

• Ensure all written materials adhere to Bank Negara Malaysia (BNM) guidelines and relevant regulatory requirements.
• Work closely with Compliance, Legal, Risk, Marketing, and Product teams to ensure content accuracy, governance standards, and regulatory alignment.

Job Requirements

• Bachelor’s Degree in Marketing, Communications, Business Administration, or any related discipline. Equivalent professional experience will be considered.

• Minimum of 5 years’ relevant working experience in a related field; experience in banking or financial services will be an added advantage.

• Excellent written and verbal communication skills, with the ability to engage and collaborate effectively with stakeholders at various levels.
• Strong team player with good interpersonal skills and the ability to contribute effectively in cross-functional environments.

• Strong analytical and critical thinking skills with a structured, detail-oriented, and methodical approach to work.

• Highly self-motivated, proactive, and resourceful, with the ability to work independently.

• Results-oriented with strong accountability and the ability to manage multiple priorities within tight deadlines.

Job Requirements