Job Description

Ready to join a small retail brand where your friendliness matters as much as your smile? Working with us at Batek-Lah Collection means you help bring affordable, locally inspired fashion to shoppers who want personality in what they wear.

As a Sales Asisstant you'll build an excellent in-store experience from greeting customers to styling outfits and keeping displays fresh. This role helps grow our shop presence and makes daily retail life smoother and more personal for customers and the team.

Your Growth & Impact

• - Assist customers
• - ⁠Arrange and restock items
• - ⁠Maintain cleanliness
• - ⁠Door sales

Job Requirements

Responsibilities

Customer Experience

• Welcome customers warmly, understand their needs, and suggest relevant products or outfits.
• Provide personalised styling tips and demonstrate product features to build trust and repeat visits.
• Handle enquiries, exchanges, and basic aftercare politely to keep customers satisfied.
• Follow up on simple customer requests and ensure the sales floor feels inviting every day.

Sales & Merchandising

• Process sales accurately using the POS system and manage cash handling at checkout.
• Arrange and refresh displays so products look appealing and seasonal stories are clear.
• Promote add-ons and suggest appropriate sizes to increase average sale without pressuring customers.
• Help with stock replenishment and tagging to keep bestsellers visible on the floor.

Store Operations

• Receive deliveries, check invoices, and assist with basic stock counts during quiet hours.
• Keep the store tidy, manage fitting rooms, and report low stock or product issues to the supervisor.
• Support simple administrative tasks like preparing sales reports and updating price labels when needed.
• Adhere to health and safety and store opening and closing procedures every shift.

Requirements

Qualifications & Experience

• Minimum education: SPM or equivalent, recent school leaver or fresh graduate welcome.
• 0 years retail experience required; we value attitude and eagerness to learn over prior roles.
• Willingness to work flexible shifts including weekends and public holidays.

Hard Skills & Knowledge

• Basic cash handling and familiarity with POS or willingness to learn store systems quickly.
• Comfortable with simple stock control tasks and basic inventory checks.
• Good numeracy for processing payments and tracking simple sales figures.

Soft Skills & Qualities

• Friendly communicator who enjoys meeting people and making helpful recommendations.
• Reliable, punctual, and able to stay organised during busy store hours.
• Team player who accepts feedback and supports colleagues to keep the shop running well.
• Positive attitude and a willingness to learn product details and retail routines.

Skills