Job Description

1. Sales & Deal Support

• Assist the sales team in preparing quotations, sales orders, and deal documentation.
• Support the sales process from order confirmation to follow-up.

2. B2B Customer Communication

• Respond to B2B customer enquiries via email, messaging platforms, or phone.

3. Order Processing & Issue Handling

• Process and manage sales orders in the system.
• Handle order-related issues such as order status, delivery coordination, and basic after-sales support.

4. BD Documentation & Administrative Support

• Assist the Business Development team in preparing contracts, proposals, and related documents.
• Maintain proper documentation and records for sales and BD activities.

5. Internal Coordination & Reporting

• Coordinate with operations, finance, and logistics teams to ensure smooth order fulfillment.
• Provide basic reports and updates to the sales and BD teams when required.

Job Requirements

• SPM or Diploma in Business, Administration, or related fields.
   
• Experience in sales support, customer service, or B2B operations is preferred.
   
• Good communication skills and ability to handle customer enquiries professionally.
   
• Organized, detail-oriented, and able to manage multiple tasks simultaneously.
   
• Comfortable working with documents, systems, and basic reporting.
   
• Basic proficiency in Mandarin is preferred.

Skills