Job Description

We are expanding our ANZ subscription team - based in Malaysia. Currently, we have 1 opening for Senior-level positions and the successful candidate will be based at the Petaling Jaya office. The successful applicant must be willing to work within AUS/New Zealand time zone such as 7.00 am to 4.00 pm (MY time). Required excellent English communication skills - verbal and written

You will be responsible for supporting the day-to-day subscription activation and process for our clientele base in other countries such as Australia & New Zealand.

Your daily tasks will include but not limited to:-

Responsibilities:

• Fully understand the Internal System to process & activate subscriptions.
• Update orders information to CRM system.
• Ensure client subscriptions are activated and deliver client access in a timely manner.
• Ensure compliance with local regulations, Sales Guidelines & Group Guidelines.
• Ensure order subscription details are complete and accurate.
• Support BCI offices (Asia & ANZ) in order processing and ensure it’s done in a timely manner without delays, in the event the local Admin is not available.
• Assisting renewal Manager in the subscription renewal process.
• Ad-hoc tasks as assigned from time to time.

Job Requirements

• Ideally has a minimum 5 years of working experience in Admin and sales support roles. Familiar with order processing and activation. Intermediate to advanced Excel skills - possess knowledge of different functions.
• Excellent time management and ability to work with tight deadlines.
• Positive attitude, self-motivated, and highly focused.
• Great attention to detail is essential.
• Fluent in professional English (Oral & Written).
• Experience working in a multinational company with remote teams.
• Willing to work in a hybrid work arrangement (3 days WFO, 2 days WFH) and able to work between 7 am - 4 pm.
• Ideally to join our Team in May/June 2024.

Skills

Company Benefits

Additional Info