Job Description

• 为客户进行专业皮肤咨询及肤质分析。 
• 根据客户需求推荐合适的护肤产品及疗程配套。 
• 详细讲解产品成分、功效及疗程内容。 
• 跟进客户疗程进展及产品使用情况。 
• 达成个人及团队销售目标。 
• 建立并维护完整的客户咨询记录及档案。 
• 协助通过社交媒体及市场推广活动宣传公司产品与服务。 
• 确保咨询区及产品展示区整洁有序。 
• 参加公司培训，持续掌握最新产品及美容技术知识。

• Conduct professional skin consultations and skin analysis for customers. 
• Recommend suitable skincare products and treatment packages based on customers’ needs. 
• Explain product ingredients, benefits, and treatment details thoroughly. 
• Follow up on customers’ treatment progress and product usage. 
• Achieve individual and team sales targets. 
• Establish and maintain complete customer consultation records and files. 
• Assist in promoting the company’s products and services through social media and marketing activities. 
• Ensure the consultation area and product display area are clean and well-organized. 
• Attend company training to continuously stay updated on the latest products and beauty technologies.

Job Requirements

• 具备 1 至 3 年美容护肤、美容咨询、医美诊所或化妆品零售相关工作经验。 
• 具备皮肤分析及产品推荐经验。 
• 有客户服务及销售经验者优先。
• 熟悉护肤产品、成分及美容疗程知识。 
• 能够进行皮肤检测，并根据客户肤质推荐合适的产品及疗程。 
• 熟悉面部护理、医美疗程及术后护理建议。 
• 具备良好的销售及咨询技巧。 
• 了解最新美容趋势及市场产品。 
• 具备基本电脑操作能力，可处理预约安排及客户资料记录。
• 能以中文、英语及马来语进行良好的书写与口头沟通。 
• 英语口语流利者优先。 
• 能够专业且清晰地向客户讲解产品功效及疗程内容。
• 该职位涉及为女性顾客进行互动式皮肤护理疗程及示范展示，为确保品牌形象的真实呈现及顾客体验的舒适度，优先考虑女性申请者。 

• Minimum 1 to 3 years of experience in skincare, beauty consultation, aesthetic clinics, or cosmetics retail. 
• Experience in skin analysis and product recommendation is required. 
• Experience in customer service and sales is an added advantage. 
• Strong knowledge of skincare products, ingredients, and beauty treatments. 
• Able to conduct skin analysis and recommend suitable products and treatment plans based on clients’ skin conditions. 
• Familiar with facial treatments, aesthetic procedures, and post-treatment care advice. 
• Possess strong sales and consultation skills. 
• Knowledge of the latest beauty trends and market products. 
• Basic computer skills with the ability to manage appointment scheduling and customer records. 
• Able to communicate effectively in Chinese, English, and Bahasa Malaysia, both written and spoken. 
• Fluent English speaking is an added advantage. 
• Able to clearly and professionally explain product benefits and treatment procedures to customers.
• Position involves performing interactive skin treatments and demonstrations curated for a female audience; female applicants preferred to ensure authentic brand representation and comfort.

Skills