Branch Manager 门店经理(Beauty Salon)

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This job is for a Branch Manager at a beauty salon. You might like this job because you'll lead a team, drive sales, ensure great customer experiences, and enjoy a competitive salary with bonuses. Plus, there's plenty of room for growth!

RM 10K - RM 20K

Puchong / Sri Petaling, Selangor

Job Description

Job Type:

Full-Time

Working Hours:

Shift-based schedule
Rest Day: Once a week on weekdays
Monthly Weekend Off: Two days on weekends, subject to branch arrangement

Key Responsibilities:

  • Manage the daily operations of the branch and ensure smooth outlet performance
  • Lead, guide, and motivate the branch team to achieve monthly sales targets
  • Monitor team performance, service quality, attendance, and work discipline
  • Ensure customers receive professional service and a positive experience
  • Oversee customer follow-up, appointment management, repeat visits, and customer retention
  • Handle customer feedback, complaints, and service recovery professionally
  • Train and coach team members in service standards, sales skills, and daily workflow
  • Monitor branch sales performance, conversion, customer satisfaction, and team KPIs
  • Prepare and report branch performance updates to the management team
  • Support company campaigns, promotions, and branch growth strategies
  • Maintain a clean, professional, and well-organized branch environment

Preferred Skills:

  • Team leadership and staff coaching
  • Sales management and target planning
  • Customer service and complaint handling
  • Beauty industry knowledge
  • Performance tracking and KPI management
  • Customer retention and follow-up strategy
  • Strong execution and decision-making skills

What We Offer:

  • Salary Package: RM10,000 – RM20,000++
  • Monthly Group Sales Commission Rate %
  • Quarterly Incentive
  • Yearly Total Sales Bonus
  • EPF, SOCSO & EIS
  • Annual Leave
  • Clear Probation Period & Performance Target
  • Career advancement opportunities
  • Professional training and management support
  • Stable income with high earning potential
  • Opportunity to grow with an expanding beauty brand
  • Supportive team culture and structured working system

Job Requirements

  • Experience in beauty, skincare, aesthetic, wellness, or service industry management is preferred
  • Previous experience as a Branch Manager, Outlet Manager, Beauty Consultant, Senior Beautician, or Team Leader will be an advantage
  • Strong leadership, communication, and problem-solving skills
  • Able to lead a team and drive sales performance
  • Target-driven, responsible, and able to work under pressure
  • Good understanding of customer service, sales conversion, and team management
  • Able to work on shift schedule and follow branch operation requirements


Skills

Leadership
Sales
Beauty Advice

Additional Info

Company Activity

Last active - few hours ago

Career Level

Manager / Team Lead

Job Specialisation


Company Profile

Beautyfull Medispa Sdn. Bhd.-logo-image

Beautyfull Medispa Sdn. Bhd.