Job Description
Key Responsibilities
Derive Business Strategy and Objective
- Contribute to development of sales, marketing, customer retention, advertising, pricing, distribution strategies.
Customer Orientated
- Maintain Strategic Business Relationship with customer.
- Negotiate sales with existing and new customers.
- Provide ongoing support to high value clients and ensure high quality customer service being delivered.
- Identify Customer needs and opportunities by analysing sales gap and develop strategy to minimize or close gap.
- Serve as a liaison between clients and company departments.
- Familiar with outlet's sales operation in terms of merchandising and ordering process.
- Possess very detailed product knowledge as well as through knowledge of client's business.
Leadership (Manage, Oversee, Guidance, Coaching, Motivation)
- Oversee daily sales support /planning activities via Sales Force Automation (SFA).
- Manage Day to Day activities of sales force to implement organization's overall sales strategy for assigned region.
- Monitor Business to adhere company's sales strategy.
- Coach sales Representatives on technical aspects of organization's products and services, marketing campaign, sales promotion, sales techniques, procedures, standard to achieve sales target
- To lead, guide, influence and motivate sales team and beauty advisor to achieve pre-set company's objectives with professional working attitude, strong sense for achievement and skills in people management is mandatory.
- Providing leadership through effective communication of vision, active coaching and development while comparing sales results to goals and taking appropriate action to close.
- Monitor sales team performance or branches within region and reallocate resources to improve overall results
- Lead and direct the area sales team in all aspects of sales and distribution activities.
- Provide supervision through field visits, observation, measurement of results to include performance appraisals and salary reviews.
- Ensure premise in conducive operating condition, ie workstation, business tools, staff welfare.
Derive and implement business process
- Leading & ensure all NPL/MSS listed on timely basis.
- Meeting company Account Receivable objective by maintaining healthy aging level 60 days and below.
Enhance sales activities to ensure cost and process efficiency
- Manage trade budget, A&P, trading term discussion within budget allocated.
- Ensure trade return rate within company’s et objective, good market hygiene in the trade with FIFO practices.
- Maximizing ROI by evaluating incremental of sales and trade investment of each position monthly basis.
- Consistently monitor, measure and follow through on execution trade matters
Derive, Compile, Analyse and Manage
- Weekly compilation and update on all sales related report
- To keep submission within deadline on special projects given
- Manage/Track day to day sales order processing status
Obtain and alert with competitive knowledge on Market trend, movement and practise
- Keep abreast with latest market trends and development, with sound knowledge of competitors’ activities.
Key Requirements
- Minimum diploma level or higher. Preferably with Bachelor degree or higher in business development or other related fields.
- At least 1 year experience in FMCG industry preferably personal care industry.
- Analytical, business acumen, negotiation, customer-oriented, presentation, result-driven
- Computer literacy in MS Office,
- Good command in English and Bahasa both spoken and written.