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This job is a Customer Service Executive in Property Management. You might like this job because you will assist purchasers with key collection, handover, and provide excellent customer service to resolve defects and enhance service performance.
Undisclosed
Malaysia, Kuala Lumpur
Full-Time
few days ago
Job Description
- To assist the purchaser for key collection and joint inspection of unit.
- To communicate with the site’s contractors on handling defects in the unit.
- To ensure all defect rectification works are completed within the stipulated time frame.
- To handover the keys to the purchaser upon rectification of defects in the unit.
- To provide excellent customer service by assisting purchasers and liaison with the relevant parties to enhance service performance.
- To attend to residents’ complaints and queries and provide assistance when needed.
- To ensure all related documents are recorded properly and kept up to date.
Job Requirements
- Candidate must possess at least a Diploma/Degree/Professional Certificate in a related field.
- Prior working experience in Customer Service (Property) is not a must but would be an added advantage.
- Excellent verbal and written English, Mandarin and Bahasa Melayu.
- A well-mannered individual that can deal with the purchasers and contractors politely and respectfully.
- Excellent customer service skills to maintain high customer satisfaction.
- Proactive individual that can work efficiently to meet tight deadlines.
Company Benefits
Mobile & petrol allowance
At Berjaya, we are committed to taking care of our employees' wellbeing while shaping them into great leaders.
Professional growth
Not only do we believe in the professional development of our employees, but most importantly, we value them as assets to the Group.
Work-life balance
Together, we connect, inspire, and empower each other to achieve greater success for a better future!
Additional Info
Company Activity
Last active - few hours ago
Experience Level
0 - 10 Years of Experience
Company Profile
Berjaya Corporation Berhad
Berjaya is one of Malaysia's largest conglomerates with diversified interests across various business sectors.
The Berjaya Corporation group of companies' history dates back to 1984 when our Founder, Tan Sri Dato' Seri Vincent Tan Chee Yioun acquired a major controlling stake in Berjaya Industrial Berhad (originally known as Berjaya Kawat Berhad and now known as Reka Pacific Berhad) from the founders, Broken Hill Proprietary Ltd, Australia and National Iron & Steel Mills, Singapore. The shareholding change also resulted in a major change in the business, direction and the dynamic growth of a diversified conglomerate under the flagship of Berjaya Corporation Berhad ("BCorp").
Source: berjaya.com