Job Description

The Office Manager will play a vital role in managing the administration, human resources, and operations for a dynamic Korean Food & Beverage group of restaurants. This position requires a highly organized and detail-oriented professional who can ensure smooth day-to-day office and operational processes while supporting the leadership team in achieving strategic objectives.

Key Responsibilities

1. Administrative Management

• Manage all office operations, including scheduling, correspondence, and record-keeping.
• Ensure proper documentation and filing of contracts, licenses, permits, and other essential records.
• Coordinate with external vendors and service providers for office and restaurant needs.
• Oversee procurement and inventory of office supplies and equipment.
• Assist in preparing operational reports and presentations for management.

2. Human Resources Coordination

• Handle recruitment, onboarding, and orientation processes for new hires.
• Maintain accurate employee records, including payroll, attendance, and benefits administration.
• Organize employee training programs, workshops, and performance reviews in collaboration with department managers.
• Address employee inquiries related to HR policies and procedures, escalating issues as necessary.
• Ensure compliance with labor laws and company policies.

3. Operational Support

• Coordinate with restaurant managers to ensure smooth communication and implementation of company policies.
• Monitor and manage labor schedules, ensuring efficiency and compliance with labor regulations.
• Assist in monitoring operational KPIs and provide support to address challenges.
• Act as the liaison between the restaurants and the corporate office for operational matters.
• Support the General Manager in planning and executing operational initiatives.

4. Communication & Coordination

• Serve as the point of contact for internal and external communications.
• Organize and manage company meetings, including preparing agendas and taking minutes.
• Foster a positive and collaborative workplace environment by maintaining clear and open communication channels.

Job Requirements

Qualifications

Education & Experience

• Bachelor’s degree in Business Administration, Hospitality Management, or a related field (preferred).
• Minimum of 3-5 years of experience in office management or operations, preferably in the food and beverage or hospitality industry.

Skills & Competencies

• Strong organizational and multitasking abilities.
• Excellent interpersonal and communication skills.
• Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace) and familiarity with restaurant management systems (preferred).
• Basic understanding of HR processes and labor laws.
• Problem-solving skills with attention to detail and a proactive mindset.

Personal Attributes

• Passion for food, culture, and hospitality.
• Dependable and trustworthy, with a high level of integrity.
• Flexible and able to adapt to a fast-paced environment.

Skills