Job Description

• Collect, organize, and manage user feedback; conduct data statistics and analysis; and respond to user feedback.
• Report product issues to product and development teams in a timely or regular manner, assist in resolving issues, and track follow-up progress.
• Maintaining comprehensive project records, documentation, and reporting
• Providing administrative support to project teams as needed
• Identifying and resolving issues proactively to minimise project delays

Job Requirements

• Bachelor's degree in Computer Science, Computer Engineering, or a related field.
• Excellent organisational and time-management skills, with the ability to prioritise and multitask effectively
• Strong communication and interpersonal skills, with the ability to work collaboratively with diverse teams
• Proficient in Microsoft Office Suite, particularly Excel, and experience with project management software
• A keen eye for detail and the ability to maintain accurate records and documentation
• A problem-solving mindset and the flexibility to adapt to changing project requirements

Skills