Job Description

Job Responsibilities:

1. Product Promotion and Sales

• Actively promote credit card products and deposit accounts tailored to high-net-worth individuals.
• Engage with customers to understand their financial goals and recommend suitable banking solutions.

2. Lead Generation and Networking

• Collaborate with Corporate & Institutional Clients, Commercial Clients, and Priority Banking teams to identify potential leads.
• Build and maintain a database of Employee Banking customers for relationship-building and cross-selling opportunities.

3. Customer Engagement and Relationship Management

• Foster long-term relationships with clients to enhance customer loyalty and satisfaction.
• Provide consistent after-sales support and act as a point of contact for customer inquiries and needs.

4. Marketing and Campaign Participation

• Participate in promotional campaigns, roadshows, and events to generate leads and increase awareness of Employee Banking offerings.
• Utilize internal tools and resources to enhance sales effectiveness and customer outreach.

5. Collaboration and Support

• Work closely with a dedicated Relationship Manager to ensure smooth onboarding and ongoing service delivery.
• Collaborate with internal teams to resolve customer issues and ensure a seamless banking experience.

Job Requirements

• Passion for Retail Banking: A strong interest in building a career in retail banking, with a particular focus on sales and customer engagement.
• Open to Diverse Backgrounds: Candidates with prior sales experience in any industry are encouraged to apply; specific experience in retail banking is not mandatory.
• Dynamic and Results-Oriented: Highly motivated, results-driven individuals who thrive in a fast-paced environment.
• Strong Interpersonal Skills: Excellent communication and relationship-building skills to connect effectively with clients and work collaboratively with internal teams.
• Training and Development Opportunities: No specific licenses are required, as training and certifications will be provided to ensure success in the role.

Skills