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Customer Success Executive

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This job is about helping customers thrive! You’ll manage relationships, educate them on products, and share their feedback with the team. You might like this job because it lets you make a real difference in people’s experiences.

Undisclosed

Malaysia, Kuala Lumpur

Job Description

YOUR MAIN PRIORITIES WILL BE:

Manage Customer Relationship
Engage with customers on various platforms, take note of their concerns and provide solutions.

Educate Customer
Educate customers about company products and how businesses can gain benefit.

As a Communication Stream Between Teams
Channel customers’ concerns to the team, and provide suggestions to improve customers’ overall experience.

Keep Customers Updated (latest beneficial informations)
Manage company events & training workshops to increase customers’ awareness and knowledge about the company.


Job Requirements


Company Benefits

Great Working Environment

Extraordinary workspace where you can choose the mood to sit either you may like to sit at working desk, sofa, bar table or bean bags.

Rookies Rapid Promotion

We provide bi-monthly appraisal review for entry level colleagues to speed up the career growth & excellent talent trained to be core management too.

Getaway

We having a getaway trip every quarter of the year, where we travel somewhere local to brainstorm ideas to create a better Biztory.

Employee Share Option

You are not only working for the company, but for yourself too. The more value you create, you may deserve to earn your part as a shareholder.

Weekly Book Club

We strive to invest in developing both your hard & soft skills via knowledge sharing, mentorship, public speaking coaching & leadership training.

Spirit of Openness

We recognize your every suggestion and celebrate the ones that are implemented together.


Additional Info

Company Activity

Last active - few hours ago

Job Specialisation


Company Profile

Biztory Cloud Sdn. Bhd.-logo-image

Biztory Cloud Sdn. Bhd.

Biztory cloud based accounting software makes your daily accounting tasks simpler and faster. Go paperless with Biztory accounting cloud and its tools for corporates, SMEs and businesses today. Your accountants and bookkeepers no longer need to keep piles of papers and perform cross checking manually.  We are confident that we will be able to optimize your business cost while securing your data storage.  Check out...