company-logo-image

Customer Service Representative

ashley-avatar-image

AI-generated summary

beta

This job is about helping customers with their questions and complaints about our tools. You might like this job because you’ll get to solve problems, work with a supportive team, and improve your communication skills.

Undisclosed

Medellín, Antioquia, Colombia, Kuala Lumpur

Job Description

The Customer Service Representative is responsible for solving customer’s questions and complaints related to our tools, striving to achieve customer satisfaction.

By identifying customer needs, displaying empathy, and using active listening, the representative will be empowered to make decisions and find the best suitable resolution for the customer while working in a collaborative environment where they can gain knowledge and enhance soft skills by receiving support and supporting others.


Job Requirements


Company Benefits

Paid Time Off

Enjoy vacation days, personal leave, and holidays to relax and recharge without losing income.

Professional Development Opportunities

Access to training and development programs to advance your career.

Employee Assistance Program

Provides confidential support for personal and professional challenges.

Employee Discounts

Enjoy discounts on company products and services.


Additional Info

Company Activity

Last active - 1 week ago

Job Specialisation


Company Profile

Black & Decker Asia Pacific (Malaysia) Sdn. Bhd.-logo-image

Black & Decker Asia Pacific (Malaysia) Sdn. Bhd.

To be the most trusted partner for those who build and shape the world around us. Source: stanleyblackanddecker.com
Upload Resume