Seek for help, receive feedbacks, set up goals & develop your skills.

Leader's & Mentor's Support

Opportunities for professional developments, promotions & pay rises.

Fast-Paced Career Path

We care about you and love to meet your healthcare needs.

Comprehensive Health Plans

Embrace Your Wellness

Flexible Hours

Optical & Dental

BS One

Black Sire, a Digital Solutions Company As we move into the era of Information Age, information technology has rapidly transformed over the years and are now inevitable in our daily lives. With that in mind, businesses today are also quick to adapt to the new age by establishing a strong online presence and existence. 
Here at BLACK SIRE TECHNOLOGY, we strive to be a one-stop hub that is able to cater to our clients’ business needs, as we are comprised of a community of diligent experts working hand-in-hand to develop digital transformation solutions.
 
From digital marketing to software development, game development, tele-sales and customer service, we accommodate to our clients from various industries such as gaming, e-Commerce, F&amp;B and more. We take pride in our ability to comprehend our clients’ business model and direction, and subsequently to develop tailored digital solutions.

About Us

Vision Our vision is to be Global No. 1 BPO . Mission
To continuously groom our employees into future leaders. 
To provide high-quality, value-added services for our clients. Core Values Positivity Creativity Willing to learn and teach Grateful and thankful (integrity) Communication (open-minded) Teamwork Passion (*CRED - commitment, responsibility, efficiency and disciplined)

Our Mission, Vision & Core Values

<ins>Mandarin Customer Service Representative (Remote, Full-Time)</ins>

What You’ll Gain:
<ul>
<li>Attractive benefits package, above market average. &nbsp;</li>
<li>A clear career progression path with multiple growth opportunities. </li>
</ul>
Key Responsibilities:
<ul>
<li>Professionally respond to live chat inquiries and address customer questions in a timely and courteous manner. &nbsp;</li>
<li>Develop a strong understanding of company products, services, and operations to effectively resolve customer issues and deliver excellent service. &nbsp;</li>
<li>Handle complaints empathetically and efficiently, providing appropriate solutions within set timeframes and following up to ensure complete resolution. &nbsp;</li>
<li>Assist with ad hoc customer service tasks and administrative duties as required. &nbsp;</li>
<li>Maintain high levels of customer satisfaction by delivering consistent, professional support. &nbsp;</li>
</ul>

&nbsp;

This job is a full-time remote position where you&#x27;ll chat with Mandarin-speaking customers to help them with their inquiries. You might like this job because it offers great benefits and opportunities for career growth while working from home!

Kerja ini adalah sebagai Eksekutif Perkhidmatan Pelanggan Mandarin dari rumah, di mana anda akan menjawab pertanyaan pelanggan melalui chat secara profesional. Anda mungkin berminat dengan kerja ini kerana ia menawarkan pakej faedah menarik dan peluang kerjaya yang jelas untuk berkembang.

Customer Service

Mandarin Customer Service Representative (Remote, Full-Time)

What You’ll Gain:



-Attractive benefits package, above market average.
_


-A clear career progression path with multiple growth opportunities.


Key Responsibilities:



-Professionally respond to live chat inquiries and address customer questions in a timely and courteous manner.
_


-Develop a strong understanding of company products, services, and operations to effectively resolve customer issues and deliver excellent service...

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Company Profile

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