Job Description

Job Responsibilities

1. Appointment & Patient Flow Management

• Manage appointments for walk-in patients, phone calls, and WhatsApp inquiries.
• Send reminders for upcoming appointments.
• Follow up with patients who missed their appointments (defaulter tracing).
• Call patients into the consultation room when it’s their turn.
• Retrieve medications prescribed by the doctor and present them for cross-checking.
• Collect payments and issue receipts.
• Arrange follow-up appointments.
  

2. Clinic Inventory & Supplies Management

• Monitor and maintain stock levels for medical supplies, equipment, and medications.
• Perform basic clerical tasks (faxing, photocopying, data entry).
• Keep the clinic area clean, tidy, and presentable.
  

3. Social Media & Communication

• Reply to inquiries on the clinic’s social media pages.
• Announce clinic closures or changes during festive seasons or special occasions.
• Assisting with clinic media productions.

4. Extra (Added Advantage)

• Basic video editing skills.
• Canva design skills.

Job Requirements

Requirements:

• Must be able to speak and read Chinese (Mandarin).***
• Good communication skills in English.
• Friendly & patient.
• Responsible, punctual, and organized.
• Basic computer literacy (WhatsApp Web, email, spreadsheets).
• Experience in a clinic setting is a bonus, but not required — training will be provided.
  
  If this sounds like you, send your resume to:
  📧 admin@bluemindclinic.com
  📱 +6016-485 3110 (Whatsapp only)

Skills