Job Description

This role supports the sales and procurement functions by managing quotations, coordinating with carriers, and maintaining client records. The ideal candidate will act as a bridge between commercial strategy and operational execution, ensuring timely responses to enquiries and smooth internal coordination.

Key Responsibilities:

• Prepare and send freight quotations (Ocean, Air, Sea) based on provided templates and rate sheets
• Liaise with carriers and agents to obtain competitive rates and schedules
• Track and follow up on client enquiries and pending quotations
• Maintain CRM or enquiry log with accurate data entry and status updates
• Assist in uploading content to website and social networking platfrom (e.g. team photos, client testimonials)
• Support basic procurement coordination and documentation
• Provide general administrative support to the sales and marketing team

Job Requirements

• Education: Diploma or Degree in Logistics, Sciences, Business, or related field. 
• Experience: 1–3 years in freight forwarding, logistics, or customer service. Fresh graduate with a good positve attitude and eagerness to grow will be considered.  
• Language: Proficient in English and Bahasa Malaysia. Ability to communicate in additional languages will be considered an added advantage, especially for client liaison and regional coordination.
• Writing: Able to draft clear and accurate messages for international communications, ensuring alignment with client requirements/needs and operational feasibility. Strong attention to detail and proficiency in written communication for emails, proposals, and internal documentation. 
• Availability: Full-time, On-site Klang
• Tech Savvy: Detail-oriented and format-conscious, with the ability to prepare well-structured documents that are clear, professional, and pleasant to read. Familiar with Microsoft Office, Google Workspace, and basic CRM tools.  

Skills