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Category Strategy Support Manager - Payments

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AI-generated summary

  • Execute payments category strategy: sourcing, supplier performance, stakeholder reports.
  • Join a global, diverse tech procurement team, hybrid and learning-focused.
  • Lead a team, own payments sourcing & shape global card/fintech strategy!

Undisclosed

Malaysia - Kuala Lumpur, Kuala Lumpur

Job Description

Entity:

Technology


Job Family Group:

Procurement & Supply Chain Management Group


Job Description:

Working Hours: This role operates on a shift basis and requires flexibility.

Candidates must be flexible to work either:

  • Shift A (ASPAC/EU): 10:00 AM – 7:00 PM MYT, or

  • Shift B (ASPAC/US): 5:00 PM – 2:00 AM MYT.

About the Role

The Category Strategy Support Manager – Payments plays a key role in developing and executing category strategies that drive value, manage risk, and optimise supplier performance across bp's Payments portfolio. Working closely with Category Managers, business stakeholders, and suppliers, you will provide strategic insight, market intelligence, and supplier management support while helping shape sourcing strategies across card processing, payment networks, merchant services, debit routing, and broader payments technology and operations.

Key Responsibilities

  • Support the development and execution of category strategies across the Payments portfolio, including card processing, payment services, debit routing, and payments technology solutions.
  • Lead a category support team, ensuring work is prioritised effectively and aligned to business objectives and procurement priorities.
  • Develop high-quality presentations, reports, and strategic communications that support stakeholder engagement and informed decision-making.
  • Partner with internal stakeholders and suppliers to identify opportunities for cost optimisation, service improvements, risk management, and value creation.
  • Drive supplier performance management activities, including reviews, risk assessments, improvement plans, and issue resolution.
  • Lead continuous improvement of category processes, sourcing tools, KPIs, governance, and reporting practices.
  • Manage procurement buying channels and commercial controls, ensuring compliance with contracts, pricing structures, and procurement policies.

Essential Requirements

  • Degree in Business, Procurement, Finance, Supply Chain, or a related discipline, or equivalent experience.
  • Minimum 8–10 years' experience in Indirect Procurement, Category Management, Strategic Sourcing, or Supplier Management.
  • Proven experience managing or supporting Payments-related categories, including one or more of:
    • Card Processing
    • Payment Networks (e.g., Visa, Mastercard)
    • Debit Routing
    • Merchant Acquiring
    • Payment Gateways
    • Payment Technology Services
    • Financial Services or FinTech suppliers
  • Strong understanding of payment ecosystems, supplier landscapes, commercial models, contracts, and regulatory considerations within payments.
  • Experience developing category strategies, conducting market analysis, and translating business requirements into sourcing and supplier management initiatives.
  • Demonstrated ability to manage senior stakeholders and build relationships across global, cross-functional teams.
  • Strong commercial acumen, analytical capability, negotiation skills, and experience delivering measurable value through supplier partnerships.
  • Experience leading teams or delivering outcomes through matrix and project-based environments.
  • Comfortable working in a complex, fast-paced, and globally distributed organisation.

Desirable

  • CIPS qualification or working towards membership.
  • Experience with payment processing platforms, merchant services providers, banking partners, or fintech organisations.
  • Experience with SAP Ariba, Salesforce, Compass, or similar procurement technologies.
  • Strong digital fluency and interest in emerging payments technologies and industry trends.
  • Experience working across international and multicultural environments with remote stakeholder groups.

At bp, we provide the following environment and benefits to you:

  • A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the demeanor of giving back to our environment are highly valued
  • Possibility to join our social communities and networks
  • Learning opportunities and other development opportunities to craft your career path
  • Life and health insurance, medical care package
  • And many other benefits.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment


Travel Requirement

No travel is expected with this role


Relocation Assistance:

This role is not eligible for relocation


Remote Type:

This position is a hybrid of office/remote working


Skills:

Agility core practices, Agility tools, Analytical Thinking, Business Acumen, Business Requirements Analysis, Category spend profiling, Category Strategy, Cost modelling, Digital Fluency, Negotiating, Negotiation planning and preparation, Product and market intelligence, Supplier Performance Management, Supplier Relationship Management, Value creation and management

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Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.


Job Requirements


Company Benefits

Competitive Pay

BP offers compensation that aligns with industry standards, making it an employer of choice.

Discretionary Bonus

Employees are eligible for bonuses based on company, business unit, and individual performance, as well as recognition awards for long service.

Retirement, Savings, and Insurance

A range of discretionary benefits to provide financial security for employees and their families.


Additional Info

Company Activity

Last active - 1 hour ago

Job Specialisation


Company Profile

Bp Business Service Centre Asia Sdn. Bhd.-logo-image

Bp Business Service Centre Asia Sdn. Bhd.

BP Business Service Centre Asia Sdn. Bhd. is BP's Global Business Services (GBS) centre for the Asia Pacific region, providing business process services to support BP's operations across more than 60 countries. Established in 2009, the centre is located in Kuala Lumpur, Malaysia, and employs a diverse team of professionals. Source: https://www.bp.com/en_my/malaysia/home/who-we-are/bp-in-malaysia/global-business-serv...