Core People Services Specialist

Bp Business Service Centre Asia Sdn. Bhd.

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This job is about helping a company manage its employee information and answering any questions that come up. You might like this job because you enjoy problem-solving and improving processes while supporting a diverse team!

Undisclosed

Malaysia, Kuala Lumpur, Kuala Lumpur

Full-Time

Job Description

Understand the relevant procedures and processes for the relevant businesses, as well as the internal processes.

Provide support to employee and organization as and when required and respond to inbound queries.

Ensure employee and organization data integrity is maintained during workforce administration processing, following data management processes and procedures

Perform transactions and manage associated tasks for offer & onboarding, employee personal and job-related data service requests.

Deliver record/document image management services according to agreed performance target and statutory legal, fiscal, or regulatory obligations.

Work closely with other Specialists within O&A in resolving operational issues, understanding processes while ensuring that overall operational objectives are met, ideas shared, and lessons learnt

Investigate, liaise, and resolve issues involving multiple systems and stakeholders in support of the resolution business escalations.

Work collaboratively with other regions to identify, raise, and apply continuous improvements to services, ensuring the Standard Operating Procedures are updated and maintained on the relevant site

Support acceptance testing for O&A technology changes

Willingness to support ad hoc business and Services & Solutions project work as required

Job Requirements

Company Benefits

Competitive Pay

BP offers compensation that aligns with industry standards, making it an employer of choice.

Discretionary Bonus

Employees are eligible for bonuses based on company, business unit, and individual performance, as well as recognition awards for long service.

Retirement, Savings, and Insurance

A range of discretionary benefits to provide financial security for employees and their families.

Additional Info

Company Activity

Last active - few days ago

Experience Level

0 - 10 Years of Experience

Job Specialisation

Customer Service

HR Operations (Payroll, Admin, Office Management)

System & IT Helpdesk / Database Administrator

Company Profile

Bp Business Service Centre Asia Sdn. Bhd.

BP Business Service Centre Asia Sdn. Bhd. is BP's Global Business Services (GBS) centre for the Asia Pacific region, providing business process services to support BP's operations across more than 60 countries. Established in 2009, the centre is located in Kuala Lumpur, Malaysia, and employs a diverse team of professionals. Source: https://www.bp.com/en_my/malaysia/home/who-we-are/bp-in-malaysia/global-business-serv...