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This job is about keeping important internal tools running smoothly and fixing any issues that pop up. You might like this job because you get to work with software teams, improve processes, and help make things better for everyone!
Undisclosed
Malaysia, Kuala Lumpur, Kuala Lumpur
Job Description
Monitor and maintain the health and performance of internal tooling systems to ensure uninterrupted service. Diagnose and resolve operational issues, perform root cause analysis, and implement effective solutions or workarounds. Collaborate with software engineers and platform teams to handle escalations and cross-team dependencies. Drive improvements by contributing to tooling enhancements, creating documentation, and automating support tasks. Track key service metrics to help meet uptime, performance, and compliance objectives. Participate in incident reviews to enhance post-incident learning and improve documentation.
Job Requirements
Company Benefits
Competitive Pay
BP offers compensation that aligns with industry standards, making it an employer of choice.
Discretionary Bonus
Employees are eligible for bonuses based on company, business unit, and individual performance, as well as recognition awards for long service.
Retirement, Savings, and Insurance
A range of discretionary benefits to provide financial security for employees and their families.
Additional Info
Experience Level
0 - 10 Years of Experience
Company Profile
