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This job is about keeping our internal tools running smoothly. You might like this job because you'll work with engineers to solve problems, improve tools, and ensure everything stays up and running efficiently.
Undisclosed
Malaysia, Kuala Lumpur, Kuala Lumpur
Job Description
Monitor and maintain the health, uptime, and performance of internal tooling platforms to ensure seamless service delivery. Troubleshoot operational issues, conduct root cause analysis, and implement fixes or workarounds. Work closely with software engineers and platform teams to resolve escalations and manage dependencies. Contribute to continuous tooling improvements, including documentation and automation of support processes. Track and report on service-level indicators to uphold uptime, performance, and compliance standards. Participate in incident reviews, helping to capture lessons learned and enhance post-incident documentation.
Job Requirements
Company Benefits
Competitive Pay
BP offers compensation that aligns with industry standards, making it an employer of choice.
Discretionary Bonus
Employees are eligible for bonuses based on company, business unit, and individual performance, as well as recognition awards for long service.
Retirement, Savings, and Insurance
A range of discretionary benefits to provide financial security for employees and their families.
Additional Info
Experience Level
0 - 10 Years of Experience
Company Profile
