Job Description

The safety of our people and our customers is our highest priority. The role will advocate and lead in this and promote a culture of security and safety in everything that we do. Work as part of evolving multi-disciplinary teams which may include Software Engineers, Enterprise Technology Engineers, Designers, SecOps, and Product owners to deliver value through the application of specialist skills Support recommendation of the accurate strategic platforms to address a problem based on business requirements using your expertise as well as attending Major Incident calls and be part of on-call support Maintain, optimize and automate our Active Directory eco system, Work in an enterprise multi directory environment handling service requests, incidents, problem management, and change requests related to ADS and its associated services. Knowledge of software development techniques to securely automate build and updates within active directory with Pipelines, APIs and testing methodologies. PowerShell scripting knowledge preferred. Good knowledge of Microsoft Active Directory, Microsoft Entra ID, Microsoft Entra ID Connect, Domain Name System (DNS), LDAP, Kerberos, NTLM, Domain Trust, AD replication. Collaborate with cross-functional teams, including product management, engineering, and operations, to ensure magnificent integration of identity management systems with existing applications. Collaborate with engineering and operations teams to ensure systems are scalable, maintainable, and secure. Troubleshoot and resolve issues related to IAM systems, ensuring a high level of availability and user happiness. Proactively monitor systems for issues, identifying and resolving problems before they impact users. Collaborate with support teams to resolve user issues in a timely and effective manner.

Job Requirements