Annual Leave entitlement according to period of service durations with company

Annual Leaves

Medical, accident and life Insurance coverage included. 

Medical and Life Insurance 

Casual dress code, multiple company internal activite and events and trainings provided within the organization

Flexible Working Enviroument 

Brandt International

<div>Brandt is a Business Transformation Consulting and Outsourcing company, focused on enabling clients to positively transform their customer service strategy and operational efficiency through improving the quality, performance and efficiency of the approach and people to deliver an improved customer experience.</div><div>&nbsp;</div><div>Built on the company’s core expertise, Brandt helps organizations achieve enhanced customer satisfaction and loyalty through transforming the approach, performance, quality and efficiency of the organization and its people.</div><div>In addition, Brandt focuses on improving the customer management, quality and performance of individuals, teams and functions in delivering world class operational standards in Customer Management Excellence.</div><div>&nbsp;</div><div>Brandt works with organizations to integrate strategies across their business functions to support their customers. We are the “final enabler” to help organization achieve operational efficiencies aligned to their business strategy.</div>

Call Center/IT-Enabled Services/BPO

<div><strong>Why join us?</strong><br><br><em>We are a successful and aggresive organisation, serving fortune 500 companies. Our experiences range from conducting outsourced telemarketing activities for financial institutions to the manufacturing industry. In addition, we provide call centre training and consultancy services to major organisations in Malaysia.</em></div><div><br><strong>Product &amp; Services<br></strong><br><em>We offer outsourced telemarketing services to our clients. We conduct numerous training programs related to the call centre industry.</em></div>

Why join us?

Brandt International: We're Hiring! 

<ul>
<li>Working Location : CP Tower, Petaling Jaya&nbsp;</li>
<li>Working hours :</li>
<li>9:00am – 6:00 pm (Monday to Friday)</li>
<li>10am – 4pm (ALT Saturday),Sun and PH closed</li>
<li>Salary range: Up to RM 2300 and above + Attendance Allowance of RM200 + Commission Range from RM500 &amp; above</li>
<li>Language allowance provided (only for Mandarin speaker)</li>
</ul>
<p><strong>Job Description:</strong></p>
<p><strong>Sales and Lead Generation:</strong></p>
<ol>
<li>Make outbound calls to prospective customers to promote various insurance products.</li>
<li>Identify customer needs and recommend suitable insurance plans.</li>
<li>Follow up on leads provided by the company and convert them into sales.</li>
</ol>
<p><strong>Customer Relationship Management:</strong></p>
<ol>
<li>Establish and maintain strong relationships with clients through professional communication.</li>
<li>Address customer queries and concerns effectively, providing accurate information about insurance policies.</li>
</ol>
<p><strong>Target Achievement:</strong></p>
<ol>
<li>Meet or exceed individual and team sales targets and KPIs.</li>
<li>Ensure high conversion rates from leads to sales.</li>
</ol>
<p><strong>Compliance and Documentation:</strong></p>
<ol>
<li>Adhere to all regulatory requirements and company policies during customer interactions.</li>
<li>Accurately record and update customer information in the CRM system.</li>
<li>Ensure timely submission of sales reports and documentation.</li>
</ol>
<p><strong>Continuous Learning and Development:</strong></p>
<ol>
<li>Attend regular training sessions to stay updated on insurance products, market trends, and sales techniques.</li>
<li>Adapt to feedback and improve performance to meet business objectives.</li>
</ol>

This job is an Outbound Customer Service Agent for Digital Banking located in Petaling Jaya. You might like this job because it offers a salary up to RM 2300+, commission, and opportunities for Mandarin speakers.

Verbal Communication Skills

Customer Service

Outbound Calls

Sales

Negotiation

Banking

Call Center Experience




-Working Location : CP Tower, Petaling Jaya_


-Working hours :


-9:00am – 6:00 pm (Monday to Friday)


-10am – 4pm (ALT Saturday),Sun and PH closed


-Salary range: Up to RM 2300 and above + Attendance Allowance of RM200 + Commission Range from RM500 and above


-Language allowance provided (only for Mandarin speaker)

Job Description:
Sales and Lead Generation:



-Make outbound calls to prospective customers to promote various insurance products.


-Identify customer needs and recommen...

Outbound Customer Service Agent (Digital Banking)

Brandt International

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Company Profile

Brandt International