Telemarketing Officer
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This job is for a Telemarketing Officer who promotes products, achieves targets, and handles customer inquiries. You might like this job because it offers a chance to impact sales and customer satisfaction directly.
RM 2000 - RM 2500
Bangsar South
Full-Time
Job Description
- To promote company products & services to prospective customers.
- Update customers with monthly promotions and campaigns.
- To achieve monthly target set by the Company.
- Contributes to team effort by accomplishing sales targets which are required by the management
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
Job Requirements
- Minimum must have SPM cert
- Able to communicate in Malay and English
- Have sales / marketing / customer service experience is advantages.
- Encourage fresh graduate with 0 experience to apply.
- Training is provided for 1 month
Skills
Sales
Marketing
Telemarketing
Customer Service
Telecommunications
Verbal Communication Skills
Company Benefits
Annual Leaves
Annual Leave entitlement according to period of service durations with company
Medical and Life Insurance
Medical, accident and life Insurance coverage included.
Flexible Working Enviroument
Casual dress code, multiple company internal activite and events and trainings provided within the organization
Additional Info
Company Activity
Last active - few hours ago
Experience Level
#NoExperienceNeeded
Career Level
Entry Level
Job Specialisation
Telesales / Telemarketing
Company Profile
Brandt International
Brandt is a Business Transformation Consulting and Outsourcing company, focused on enabling clients to positively transform their customer service strategy and operational efficiency through improving the quality, performance and efficiency of the approach and people to deliver an improved customer experience.
Built on the company’s core expertise, Brandt helps organizations achieve enhanced customer satisfaction and loyalty through transforming the approach, performance, quality and efficiency of the organization and its people.
In addition, Brandt focuses on improving the customer management, quality and performance of individuals, teams and functions in delivering world class operational standards in Customer Management Excellence.
Brandt works with organizations to integrate strategies across their business functions to support their customers. We are the “final enabler” to help organization achieve operational efficiencies aligned to their business strategy.