Job Description

General personal skill:

The primary focus of the Resident Engineer is to provide technical support, able to deliver “best-practices” and performing technical operation to selected customers. The candidate should display an understanding of technology infrastructures using network security, Endpoint security or threat monitoring / scanning tools.

Job Description:

• Multi-tasking skill with a keen eye for detail who are well organized and thrive in fast-paced, high-stress scenarios.
• Review service request and handle daily technical operation (Endpoint security) support to customers within given SLA.
• Provide system maintenance and test patches/fixes to ensure they are implemented and functioning correctly.
• Analyse customer’s endpoint configurations.
• Provide regular updates on work-in-progress and current issues.
• Prepare daily/weekly/monthly report(s).
• Coordinate and work with third-party vendors where applicable.
• Candidate will be based at client's site.

Job Requirements

• Must possess a Bachelor's Degree in IT or related field (must indicate GPA in CV). 
• Strong communication skills in oral and written English. 
• Strong will to develop skills in cyber security and to learn new technologies. 
• Highly organized, self-motivated, have good time management and able to work under minimum supervision. 
• Pleasant personalities and able to work as team player. 
• Must possess own four-wheeled vehicle. 
• Candidate must be Malaysian. 
• At least 1-2 years of relevant working experience.

Skills