Job Description

Bukku is a well-funded and fast growing software company running the most-loved cloud accounting software currently being used by more than 10k SMEs in the country.

We're looking for the right candidate to retain, grow and nurture our partners (Mainly accounting firms) to achieve their business success with the help of our accounting software solutions.

Responsibilities

Account Management

• Act as the primary point of contact between the partners and the company.
• Ensure partner satisfaction by maintaining a professional relationship, handling and following-up on issue resolutions and catering to partner needs.
• Develop a deep understanding of partners’ industry, their pain points. Construct action plans to assist them with their business success.
• Keep partners up-to-date with Bukku’s developments to ensure they receive the highest level of service.
• Establish, develop and maintain business relationships with current and prospective partners to generate new business for Bukku’s products & services.

Business Development

• Build and manage a profitable portfolio of Bukku’s partners (Comprises of mostly accounting firms) by acquiring new, growing and retaining existing partners including building and maintaining a robust pipeline of new potential partners. 
• Formulate and articulate market specific strategies, competitive analyses, growth strategies, including collaborative initiatives such as with our marketing & product team.
• Prepare activities utilizing available tools, reports, action items and business insights to enable a productive sales activity.

Job Requirements

• Minimum 5 years of experience in account / partner management, client relationship or any relevant client facing roles within the accounting / finance industry.
• Senior executive candidates with strong potential will also be considered.
• Possesses bachelor’s degree in business, finance, accounting or equivalent.
• Attentive and empathetic to partner’s challenges and pain points.
• Strong written and verbal communication skills in English, Chinese and Malay language.
• Excellent presentation skills in English language.
• Possess excellent self-motivation and self-discipline.
• Results-driven and highly analytical with strong logical thinking.

The perfect candidate:

• Having a “think big, start small” mindset (You’re ambitious yet patient).
• Having a growth mindset (You thrive on challenge and hungry for improvements).
• Attention to detail (You can spot pixel difference with naked eyes).
• Confident yet humble (Confident when you know stuffs).
• True team player (If you want to go far, go together).

Skills