CARE Manager
CARE Concierge
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RM3K - RM10K
Jaya One / Petaling Jaya
Full-Time
Job Description
The CARE Manager's role is to win the case from the client and to project manage the caregivers / nurses that have been assigned to each case.
The CARE Manager oversees that the patient receives appropriate care and services as outlined in the CARE plan and are responsible for the management of the care partners under their responsibility.
Roles and responsibilities
The CARE Manager oversees that the patient receives appropriate care and services as outlined in the CARE plan and are responsible for the management of the care partners under their responsibility.
Roles and responsibilities
- Win the deal with the client (make the sale)
- Watch over the assigned caregivers and nurses.
- Choose the caregiver (based on our JOMCARE Badge system)
- Make sure to check-in and check-out of all caregivers
- Create the invoice and quotations for all your cases.
- Follow up with the client at least once a week.
- Keep in touch with the client during the active case.
- Develop a proper care plan for each client and to keep it updated as the condition changes.
- Supervise the overall care delivery process.
- Establish an effective communication channel with the client and the family (person in charge).
- Assisting with on-boarding new caregivers and providing orientation if necessary.
- Assist with the patient to schedule appointments and organize all our concierge services if possible.
Job Requirements
Qualifications and Education Requirements
- 2 years working experience in hospitality or healthcare industry (preferred)
- Candidate must possess at least Primary/Secondary School/SPM Level/Bachelor’s Degree education background and above or any related certificate.
- Malaysian (IC / Passport required).
- Language skills – good command of English / Malay. Chinese is an added advantage!
- Management skills required
- Good PR skills
- Strong problem solving skills.
- Able to write reports clearly and effectively.
Additional Info
Experience Level
4 - 15 Years of Experience
Job Specialisation
General Project Management, IT Project Management
Company Profile
CARE Concierge
Care Concierge is an award-winning Senior Care and Post Hospitalization Operator and tech startup with a diverse portfolio that includes Premium Assisted Living Facilities, Home-Care and Daycare Centers. Our vision:
To create a better everyday life for those who need care by providing quality service, driven by reason, professionalism and empathy, supported by innovation.
CARE Manager
CARE ConciergeRM3K - RM10K
Jaya One / Petaling Jaya
Full-Time
This job is no longer available