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Head of Quality Assurance

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This job is about leading quality efforts at Carlsberg Malaysia. You’ll ensure products meet top standards, help solve quality issues, and manage lab activities. You might like this job because you’ll play a key role in ensuring product excellence!

Undisclosed

No 55 Persiaran Selangor, Seksyen 15, 40200 Shah Alam, Selangor Darul Ehsan, Malaysia, Selangor

Job Description

Leads Carlsberg Malaysia’s quality strategy, ensuring alignment with the Carlsberg Group’s standards and overseeing quality control and assurance across Supply Chain. 

Responsibilities: 

  • Drive key quality issues throughout the business- from concept to delivery proactively working with various areas of the business to achieve success.
  • Ensure that all products meet the quality expectations of customers, consumers and Carlsberg Group. Ensure compliance to all corporate quality and production procedures and policies
  • Lead and drive quality troubleshooting, optimization and advisory support for production, packaging, planning, brands and distribution. 
  • Ownership of quality related crisis management issues, product recall processes and complaints management system for customer and consumer relations including support to minimize complaint levels
  • Overall responsibility for developing production quality systems and documentation including Management of ISO 9001: 2008 & HACCP standard. Take responsibility of Food Safety Management.
  • Provide a support, advice and auditing service in relation to adherence to various accreditations for food safety, trading standards and environmental legislation. Liaison and representation on government advisory bodies.
  • Proficient management and delivery of the Quality budget
  • Manage of all laboratories activities with scope that covers brewing, packaging, logistics and distribution. Assist team members in conducting daily routine Quality Assurance & Quality Control management.
  • Ensure the accuracy of routine analysis and data entry by all three Labs team. Monthly trend analysis, and corrective action if any deviation detected (work together with Brewing/ Packaging team for improvement).
  • Coordinate, conduct and monitor the preventive maintenance and calibration for laboratory instruments to ensure it is complete as per master schedule by team members.
  • Supplier management and effective communication with suppliers: Support in supplier management & auditing and in the development of packaging & raw material i.e. design or artwork and auditing the production by supplier.
  • Drive lean activities in quality department: deployment of all fundamentals, particularly (Kaizen, 5 S and PMS)
  • Update and establish methodology following COM and latest information for Packaging, Chemical, Sensory & Micro Labs.
  • Inventory control for Quality Assurance Laboratories (Issue PRs and GRN after good receive). Verification against latest Malaysian Food Act or Regulation. 
  • Any additional task assigned by the superior.

Job Requirements

 

  • Degree in Brewing, Chemical, Engineering or equivalent. 
  • 10-15 years relevant working experience preferred.
  • Fluent in written and spoken English.
  • Good knowledge in Brewing, Packaging, QA management skills (eg. Analysis, instrument handling, method development & etc.), ISO 9001, HACCP, Food Act or regulation, GMP, GLP, Food Safety, 5S & Kaizen and SPC.  
  • Progressive, structured and systematic thinking. Strong training and communication skills. Understanding of link between operations and finance.
  • Must be honest, co-operative, able to communicate effectively with good human relations skill, team player and independent.
  • Quality of work is accurate, thorough and effective.
  • Possess good leadership skills and more than 8 years experience in brewery operation.
  • Team player, strong knowledge of the operational brewery business.

Job Details:

Workplace

Shah Alam, MY

Job type

Permanent

Part time / Full time

Full Time

Working Time

Monday – Friday 7am - 4pm

We regret to inform only shortlisted candidates will be notified.


Skills

Hazard Analysis And Critical Control Points (HACCP)
Good Laboratory Practice (GLP)
Quality Assurance
Chemical Engineering

Company Benefits

Employee Engagement Activities

As part of our commitment to Diversity, Equity & Inclusion and the importance of employee well-being, we organize exciting engagement activities.

Flexible Working Arrangements

Employees have the flexibility to adjust their work schedules to balance work with personal or family priorities.

Career Development

We foster career growth through training and continuous dialogue to empower our employees.

Flexible Benefits

We offer flexible benefits, allowing employees to select from a variety of options to suit their lifestyle needs.

Sports & Recreational Club

Exciting bi-weekly sports and recreational activities for employees to stay active and connect!


Additional Info

Company Activity

Last active - few hours ago

Career Level

Head of Department


Company Profile

Carlsberg Malaysia-logo-image

Carlsberg Malaysia

We are a dynamic brewer with operations in Malaysia and Singapore, with a 25% stake in Lion Brewery (Ceylon) PLC in Sri Lanka. We also have a regional presence via exports and intercompany sales to regional markets such as Hong Kong, Cambodia and Laos. Our flagship brand, Carlsberg Danish Pilsner, is complemented by two innovative variants, Carlsberg Smooth Draught and Carlsberg Special Brew. Our range of premium...