Job Description

• Liaise with brand and platform stakeholders
• Plan and deploy store campaign mechanics, to deliver store sales targets
• Facilitate changes and participate in campaigns in relation 
• Customer service support to drive customer sales and after-sales experience (online and walk-in) 
• Manage store-related visuals updates on relevant Ecommerce platforms
• Ensure sufficient stock levels and place new orders where applicable
• Produce monthly reports and analytics on respective store performance
• Ensure that all products listed are accurate i.e. information, price and category
• Track and manage brand(s) marketing budget and target achievements

Job Requirements

• Possess a business degree from a recognised institution
• Ideally at least 2 years of experience in Ecommerce marketing, operations and relevant tools
• Possess excellent communication skills and stakeholder management 
• Self-driven and able to work on tight deadlines
• Detail-oriented and well-versed with spreadsheet / Microsoft Excel
• Passionate in Ecommerce and business
• Experience in customer service and fulfilment operations will be an added advantage

Skills