Job Description

Job Responsibilities:

• Make cold calls to find and evaluate potential leads.
• Build and maintain positive relationships with clients.
• Deliver effective sales pitches to potential customers over the phone.
• Communicate with customers through phone, other digital means..
• Follow up on all generated leads.

Job Requirements:

• Minimum requirement: Degree and 1 year of relevant experience.
• Must have good communication and interpersonal skills.
• Should be well-organized and manage time effectively.
• A proactive and goal-oriented mindset is a plus

Job Type: Internship

Contract length: 4 months

Benefits:

• Opportunities for promotion
• Professional development

Work Location: In person

Job Type: Internship

Contract length: 4 months

Work Location: In person

Job Requirements

Responsibilities

Outreach & Conversion

• Make outbound calls to prospective students, explain course options clearly, and guide interested contacts toward the next enrolment step.
• Handle basic inbound enquiries with a friendly tone and convert interest into scheduled follow-ups or registrations.

Data & Administration

• Keep the CRM updated with accurate call notes, lead status, and next actions to ensure smooth handovers.
• Track daily outcomes and maintain simple reports to help the admissions team prioritise leads.

Team Collaboration & Reporting

• Share call insights with colleagues and follow direction for escalations or promotional updates.
• Attend short team check-ins and contribute practical ideas to improve call scripts and follow-up flows.

Requirements

Qualifications & Experience

• Fresh graduate or no prior experience is fine; we expect enthusiasm and a willingness to learn phone-based sales in education.

Hard Skills & Knowledge

• Clear spoken communication, good phone etiquette, and comfort with high-volume calling.
• Basic familiarity with CRM tools or a readiness to learn them quickly.

Soft Skills & Qualities

• Patient, polite, and resilient with a positive attitude during repeated outreach.
• Organised, punctual, and able to follow simple processes for logging leads and actions.

Skills