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FM Operation Manager

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This job is for an FM Operations Manager who leads a team to ensure smooth business operations. You might like this job because you enjoy mentoring others, managing projects, and improving efficiency in a vibrant workplace environment in Malaysia.

Undisclosed

Petaling Jaya - Selangor - Malaysia, Kuala Lumpur

Job Description

FM Operation Manager
Job ID
227308
Posted
01-Jul-2025
Role type
Full-time
Areas of Interest
Facilities Management, Workplace Strategy
Location(s)
Petaling Jaya - Selangor - Malaysia
About the Role:
As a CBRE Operations Management Manager, you will be responsible for overseeing a team responsible for planning, 
managing, and directing business operations for a small to medium sized client or region.
This job is part of the Operations Management job function. They are responsible for coordinating staff functions and 
operations that support the organization’s goals and strategies.
 
 
What You’ll Do:
• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance 
evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. 
Set and track staff and department deadlines. Mentor and coach as needed.
• Prepare ad hoc data reports for revenue, expenses, and other business metrics. Evaluate trends to identify 
opportunities to improve financial performance. Manage the monthly forecasting process for assigned clients or 
regions.
• Ensure compliance with company policy, business and professional licensing, real estate law, and state, and 
federal guidelines.
• Maintain data integrity across systems used by the team.
• Partner with regional teams and departments to identify and implement organizational “best practices.
• Assist with the development of training programs, business processes, and system training programs.
• Facilitate the communication of policies, procedures, and initiatives to create consistency across the region.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared 
interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and 
departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident 
in existing systems and processes.


What You’ll Need:
• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of 
experience and education will be considered.
• Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and 
rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance 
expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and 
department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills with a strong inquisitive mindset


Job Requirements


Company Benefits

Medical

Medical, Prescription, Dental and Vision coverage through national carriers.

Voluntary

Includes Accidental Injury, Critical Illness, Hospital Indemnity, Basic Legal and Identity Theft Protection

Paid Leave

Paid Time Off accrues for 15 to 30 days each year for sick, vacation and personal time off, with rollover, based on years of service.


Additional Info

Company Activity

Last active - few days ago


Company Profile

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CBRE

We are the global leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography.