General Overview

Functional Area:  Quality (QUA)
Career Stream:  Operations Quality (OPQ)
Role:  Technical Associate (TAS)
Job Title:  Technical Associate, Operations Quality
Job Code:  TAS-QUA-OPQ 
Job Level:  Band 06    
Direct/Indirect Indicator:  Indirect

Summary

Provides support in the performance and daily activities of the department. Analyzes quality data and prepares reports for internal teams and external customers.

Detailed Description

Performs tasks such as, but not limited to, the following:

• Ensures that the processes are carried out and comply with the specifications required by customers and that it complies with the local requirements of the organization and the requirements of MPS (Manufacturing Process Standards)
• Ensures that the specifications, the acceptance criteria of the products by the operational staff are known and respected; ensures that operators comply with product quality inspection procedures in accordance with customer requirements
• Provides support in order to optimize processes, identifies and initiates opportunities to reduce costs
• Prepares and collects data from the key points of the processes and prepares the internal quality reports
• Monitors product yields, process (yield) and scrap rate (scrap) or other quality indicators
• Participates in the activities of PFMEA analysis and elaboration of Control Plan
• Assesses and updates working instructions for specific products

Knowledge/Skills/Competencies

• PC operating knowledge - Ms Office
• Knowledge of English - intermediate level
• Knowledge and understanding of ISO9001, ISO13485, ISO19011, ISO14001, ISO 50001 and ISO 14971 management systems knowledge and understanding of quality and process improvements techniques and tools good analytical and problem solving skills ability to effectively communicate with a wide variety of internal and external customers teamwork skills

Typical Experience

• 4 to 6 years in a similar role or industry.

Typical Education

• Bachelor's degree in a related field, or an equivalent combination of education and experience.
• Educational requirements may vary by geography

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.