Retail Assistant | IOI City Mall
CeX Malaysia
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This job is for a Retail Assistant at IOI City Mall, responsible for buy/sell transactions, customer service & maintaining store stock. You might like this job because it offers career growth opportunities, training, and discounts at all CeX stores globally.
RM 1900 - RM 2500
IOI City Mall Putrajaya
Full-Time
Job Description
Start Date: 12th June 2023
Basic Salary: RM1900-2500 excluding OT and bonuses
Able to work retail hours (including weekends and public holidays)
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The Retail Assistant is responsible for processing buy and sell transactions, providing excellent customer service and ensuring that the store is clean and its stock well-maintained. They will ideally possess knowledge and experience in the field of electronics ranging from consumer devices to gaming peripherals and be able to properly evaluate the condition of second-hand electronics that are presented to them.
At our company, we value our staff and are committed to their growth and development. We offer various career growth opportunities and training programs to help our employees reach their full potential. Join us and take the first step forward with CeX Malaysia!
Responsibilities:
- Greet and provide customers with our services and assistance.
- Address customer service issues such as concerns, queries, or complaints with confidence.
- Process sales and purchase transactions on the POS (Point of Sale).
- Examine, evaluate and test all stock bought in as per purchase SOPs.
- Ensure store and its inventory are always neat, clean and organised.
- Ensure that all products are properly displayed and priced.
- Take stock and reorganise merchandise as needed.
- Provide product knowledge to customers.
- Adhere to and follow all store policies, systems and procedures.
Benefits:
- Employee discount at all CeX stores globally
- Store performance and KPI based bonuses
- Overtime (OT)
- Medical insurance coverage
- Birthday leave
- Season parking
Job Requirements
- Able to work shifts on weekends and public holidays.
- Good communication skills in English and Malay.
- Prior experience in retail or customer service preferred.
- Experience and passion in consumer and gaming electronics is an added advantage.
- Team player and eager to develop and grow in the retail industry.
- Minimum SPM or equivalent.
Skills
Company Benefits
Training
We ensure you are coached, mentored and equipped with all the skills you need for your work.
Health and Assurance
Medical insurance coverage is provided for all employees.
Incentives
Staff discounts, bonus schemes and other performance based rewards.
Growth
Opportunities to progress your career within the organisation. More than 90% of Support and Management staff started in one of our stores.
Celebrate Individuality
No dress code or uniforms. Be comfortable, be yourself!
Culture
Equal opportunity employer, non-corporate working environment and an emphasis on diversity, inclusivity & zero tolerance for abuse and discrimination.
Additional Info
Company Activity
Last active - few days ago
Experience Level
1 - 3 Years of Experience
Job Specialisation
Customer Service, General Work, Management Trainee
Company Profile
CeX Malaysia
- CeX was established with the aim of enabling people to acquire the latest technology by exchanging their old PCs, games, devices, and consumer electronics.
- Our mission is to offer the broadest selection of entertainment and electronic products at the most affordable prices. From classic video games to the latest MacBooks, CeX is the ultimate destination for all your technology and entertainment needs.
- Provide knowledgeable, unbiased and excellent customer service.
- Provide a convenient, fast, friendly and fair service for both buyers and sellers with competitive fixed prices published online for all to see.
Retail Assistant | IOI City Mall
CeX MalaysiaRM 1900 - RM 2500
IOI City Mall Putrajaya
Full-Time
This job is no longer available