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This job is for a Retail Assistant at IOI City Mall, responsible for buy/sell transactions, customer service & maintaining store stock. You might like this job because it offers career growth opportunities, training, and discounts at all CeX stores globally.

RM 1900 - RM 2500

IOI City Mall Putrajaya


Job Description

Start Date: 12th June 2023

Basic Salary: RM1900-2500 excluding OT and bonuses

Able to work retail hours (including weekends and public holidays)


The Retail Assistant is responsible for processing buy and sell transactions, providing excellent customer service and ensuring that the store is clean and its stock well-maintained. They will ideally possess knowledge and experience in the field of electronics ranging from consumer devices to gaming peripherals and be able to properly evaluate the condition of second-hand electronics that are presented to them. 

At our company, we value our staff and are committed to their growth and development. We offer various career growth opportunities and training programs to help our employees reach their full potential. Join us and take the first step forward with CeX Malaysia!


  • Greet and provide customers with our services and assistance.
  • Address customer service issues such as concerns, queries, or complaints with confidence.
  • Process sales and purchase transactions on the POS (Point of Sale).
  • Examine, evaluate and test all stock bought in as per purchase SOPs.
  • Ensure store and its inventory are always neat, clean and organised.
  • Ensure that all products are properly displayed and priced.
  • Take stock and reorganise merchandise as needed.
  • Provide product knowledge to customers.
  • Adhere to and follow all store policies, systems and procedures.


  • Employee discount at all CeX stores globally
  • Store performance and KPI based bonuses
  • Overtime (OT) 
  • Medical insurance coverage
  • Birthday leave
  • Season parking

Job Requirements

  • Able to work shifts on weekends and public holidays.
  • Good communication skills in English and Malay.
  • Prior experience in retail or customer service preferred.
  • Experience and passion in consumer and gaming electronics is an added advantage.
  • Team player and eager to develop and grow in the retail industry.
  • Minimum SPM or equivalent.


Customer Service
Retail Sales
Inventory Management
Time Management
Product Knowledge

Company Benefits


We ensure you are coached, mentored and equipped with all the skills you need for your work.

Health and Assurance

Medical insurance coverage is provided for all employees.


Staff discounts, bonus schemes and other performance based rewards.


Opportunities to progress your career within the organisation. More than 90% of Support and Management staff started in one of our stores.

Celebrate Individuality

No dress code or uniforms. Be comfortable, be yourself!


Equal opportunity employer, non-corporate working environment and an emphasis on diversity, inclusivity & zero tolerance for abuse and discrimination.

Additional Info

Company Activity

Last active - few hours ago

Experience Level

1 - 3 Years of Experience

Job Specialisation

Customer Service, General Work, Management Trainee


Retail Assistant | IOI City Mall

CeX Malaysia

RM 1900 - RM 2500

IOI City Mall Putrajaya


This job is no longer available