Job Description

Sales Coordination & Order Management 

• Process customer orders accurately and on time. 
• Submit orders through supplier systems.
• Coordinate with customers, suppliers, sales representatives, drivers, and transporters to ensure smooth deliveries. 
• Respond to customer enquiries and provide order updates.

Sales Administration

• Prepare quotations, Sales Orders (SO), Delivery Orders (DO), invoices, and other sales documents. 
• Follow up on Purchase Orders (PO) and ensure documents are complete.
• Ensure signed Delivery Orders are returned and properly filed.
• Issue invoices in accordance with e-Invoicing requirements.
• Keep sales records and documents well organized.

Data Entry & Reporting 

• Perform accurate data entry for sales and purchase transactions.
• Update customer details, delivery information, and transport charges.
• Prepare weekly and monthly sales reports.

Truck & Driver Administration

• Monitor truck insurance, road tax, and inspection expiry dates.
• Prepare and follow up on renewal documents.
• Assist drivers with claim submissions and ensure supporting documents are complete.
• Submit approved claims to Finance for payment.
• Arrange driver training and vehicle inspections when required.

 General Administration

• Answer phone calls and attend to customer enquiries.
• Receive and manage courier documents and parcels.
• Maintain office records and filing.
• Provide administrative support to the team.
• Perform any other duties assigned by Management.

Job Requirements

• Minimum SPM, Diploma, or higher qualification. 
• 1–3 years of experience in sales coordination, sales administration, customer service, accounting, or a related field is preferred. 
• Experience with AutoCount Accounting System is an added advantage. 
• Good organisational skills with strong attention to detail and accuracy. 
• Good communication and coordination skills. 
• Able to work independently, manage multiple tasks, and meet deadlines. 
• Able to communicate in English and Bahasa Malaysia. 
• Ability to speak and write in Chinese is an added advantage, as this role involves communicating with customers from China. 
• Fresh graduates with a positive attitude and willingness to learn are welcome to apply.

Skills