company-logo-image

Assistant Manager, SME

ashley-avatar-image

AI-generated summary

  • Manage SME schemes: setup, pricing, underwriting, renewals and broker queries.
  • Work within Chubb's Motor & Fire frameworks aligned to Bank Negara Malaysia.
  • Drive pricing, monitor loss ratios, present results and deliver direct portfolio impact!

Undisclosed

Malaysia, Kuala Lumpur

Job Description

  • Oversee and administer SME insurance schemes, including product setup, pricing, and renewal processes.
  • Monitor scheme performance, analyze trends, and recommend improvements.
  • Assess and underwrite SME property risks according to company guidelines.
  • Ensure timely and accurate policy issuance, endorsements, and renewals.
  • Liaise with brokers, agents, and clients to clarify underwriting requirements and resolve queries.
  • Provide technical support and training on SME scheme products
  • Track portfolio performance, loss ratios, and profitability.
  • Prepare regular reports and presentations for management.
  • Identify and implement process enhancements to improve efficiency and customer experience.
  • Accountable for adherence to all motor and fire related policies / frameworks / guidelines / SOPs and for ensuring accurate, timeliness and completeness of work. Repeated lapses or non adherence to policies and procedures will result in performance and consequence management actions in accordance with Company guidelines.
  • Ensure adherence to Chubb’s policies and procedures for motor and fire underwriting and processing, which adopted the requirements under Bank Negara Malaysia’s policy document, guidelines and specification letters on ‘Phased Liberalization of Motor and Fire Tariffs’ and the relevant governance process on pricing, product approval and performance monitoring for motor and fire business.


Job Requirements

  • 3–5 years’ experience in property underwriting, preferably with exposure to SME schemes.
  • Bachelor’s degree in Insurance, Business, Finance, or related field. 
  • Proficiency in insurance systems and Microsoft Office Suite.
  • Professional insurance qualifications (e.g., CPCU, ACII) preferred.
     


Company Benefits

Professional career growth

Chubb makes substantial investments in its people so they have opportunities to grow professionally.

Chubb associate program

Get connected with the training, development, mentoring and experiences you’ll need to grow at our company!

Mobility

Employees are exposed to a variety of markets and ongoing opportunities to learn, network, progress and succeed.


Additional Info

Company Activity

Last active - few hours ago

Job Specialisation


Company Profile

Chubb-logo-image

Chubb

Protecing the present and building a better future At Chubb, we assess, assume and manage risk with insight and discipline. Chubb is a world leader in insurance. Chubb’s operation in Malaysia (Chubb Insurance Malaysia Berhad) provides a comprehensive range of general insurance solutions for individuals, families and businesses, both large and small through a multitude of distribution channels. With a strong...