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- Lead requirements, write specs & SOPs; run UAT, training and support.
- In Consumer Lines, partner with IT, Ops, Finance and regional teams on digital projects.
- Own end-to-end digital projects from requirements to go-live, driving business impact!
Undisclosed
Malaysia, Kuala Lumpur
Full-Time
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Job Description
This position reports directly to the Manager, Project Management, Consumer Lines. Responsible for overall accountability on Business and Process deliverables and ensure delivery on time to meet the Organisation and Departmental goals.
- Lead business requirement discussion with business stakeholders and relevant departments to understand the business requirements, design the business solutions and map them to technical functionalities.
- Responsible for gathering, analysis, translate, design and documenting business requirements into appropriate business requirement document & detailed functional specification.
- Design and document processes into standard operating procedures
- Conduct gap analysis on processes to identify improvement opportunities and propose and evaluate alternative solutions that will fulfil the business needs.
- Manage and conduct Business User Acceptance Test includes deliver test strategy, test plan, test case and exit report.
- Conduct training session for end users.
- Provide support during and post implementation.
- Manage and conduct Operation Readiness Trial.
- Partner with IT, Operation, Finance, Line of Business, other key regional stakeholders and external stakeholders in implementing digital projects and initiatives
- Other duties or projects as assigned
Job Requirements
- 5 – 8 years of relevant business analysis experience
- At least 5 years of experience in designing business systems
- At least 2 years of experience in digital application implementation
- At least 3 years of experience in financial services, preferably general insurance with a background in Strategy, Operations & Continuous Improvement.
- Bachelor's Degree in Information System, Computer Science, IT, Business or any discipline.
- Business Analysis related certification such as PMI-Professional in Business Analysis (PMI-PBA) Will be an added advantage
Company Benefits
Professional career growth
Chubb makes substantial investments in its people so they have opportunities to grow professionally.
Chubb associate program
Get connected with the training, development, mentoring and experiences you’ll need to grow at our company!
Mobility
Employees are exposed to a variety of markets and ongoing opportunities to learn, network, progress and succeed.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
0 - 10 Years of Experience
Company Profile
Chubb
Protecing the present and building a better future
At Chubb, we assess, assume and manage risk with insight and discipline.
Chubb is a world leader in insurance. Chubb’s operation in Malaysia (Chubb Insurance Malaysia Berhad) provides a comprehensive range of general insurance solutions for individuals, families and businesses, both large and small through a multitude of distribution channels. With a strong...