Job Description

Love natural skincare & aromatherapy products and creating friendly store experiences? Working with us at Claire Organics means helping customers choose simpler, healthier options while you grow in a supportive retail team.

As a Retail Assistant Manager you will build smoother in-store operations, from merchandising to staff routines, so every visit feels fresh and reliable.

Your Growth & Impact

• Develop leadership experience by managing shifts and coaching a small team, preparing you for senior retail roles.
• Expand product expertise in natural and sustainable goods to make you a trusted advisor for customers and suppliers.
• Build practical retail analytics skills through daily sales, stock tracking, and store reporting.

Job Requirements

Responsibilities

Job Descriptions:

• Oversee daily outlet operations, including opening and closing procedures, cash handling, and security protocols.
• Leading and motivating a team of sales staff to achieve the sales target
• Ensure that customers receive excellent service by maintaining a friendly and helpful store atmosphere.
• Monitor sales activities and implement strategies to achieve sales targets and maximize profitability.
• To recruit and train outlet staff.
• To arrange staff duty schedule and validate attendance record for payroll.
• To coordinate with other support departments on outlet operations.
• To ensure all the relevant reports are completed and submitted within the stipulated deadlines
• Manage all bazaars stocks delivery, set up & dismantle.
• To check retail staffs salary reports included commission and claims before submit to HR and Finance department.
• To attend all events and coaching DIY workshop.
• To set up partner stores.
• To do livestream in retail outlet 4 times per month. (1 hour each time)

Requirements

Qualifications & Experience

• Minimum 2 years of retail or customer-facing experience, preferably in skincare or aromatherapy products.
• Available to work weekends and flexible shifts as required by store operations.

Hard Skills & Knowledge

• Familiarity with POS systems and basic cash handling procedures.
• Practical knowledge of stock control, inventory counting, and freshness management.
• Basic Excel or spreadsheet skills for simple reporting and sales tracking.

Soft Skills & Qualities

• Clear communication and friendly customer service attitude.
• Organised, reliable, and able to keep calm during busy periods.
• Problem solving mindset with attention to product quality and detail.
  

Benefits

• Reputable company
• EPF, SOCSO and EIS contribution
• Annual leave
• Medical leave & medical claim
• Staff Purchase Discount
  
  

Skills