Job Description

Key Responsibilities

PTPTN Lead & Administration

• Lead the Application Process: Act as the primary person-in-charge for all PTPTN matters, guiding students through the application, agreement, and submission stages.
• Compliance: Ensure all applications meet the latest PTPTN regulatory requirements and internal college policies.
• Liaison: Act as the official point of contact between Clazroom College and PTPTN officers to resolve issues, update student statuses, and manage loan disbursements

Invoicing & Revenue Management

• Invoice Issuance: Generate and issue accurate invoices to students via the finance system in a timely manner.
• Payment Tracking: Monitor incoming payments and ensure all transactions are updated against the correct student accounts.
• Reporting: Assist the Finance Manager in preparing monthly aging reports and revenue forecasts.

Student Management System (Bursary Module)

• Fees Setup: Configure and maintain the fee structures within the Student Management System (SMS) for various programs and intakes.
• Bursary Operations: Manage the full "Fee-to-Collection" workflow, including scholarship applications, discounts, and payment plan adjustments.
• Database Integrity: Ensure the bursary module reflects real-time financial standing for every enrolled student.

Inter-departmental Data Liaison

• Data Synchronization: Collaborate closely with the Registry Department to verify student enrollment lists and subject registration.
• Credit Hour Validation: Cross-check registered credit hours against financial billings to ensure students are charged accurately based on their actual study load.
• Discrepancy Resolution: Identify and resolve any mismatches between academic records and financial statements.

Job Requirements

Degree in Library and Information Science, Information Management, Education, Facilities Management, Student Affairs, Administrative Studies, Creative Media, or a related field; OR relevant working experience in library operations, PTPTN administration/student financing support, or facilities coordination in an educational institution.

• Able to manage multiple operational responsibilities (library, PTPTN-related matters, and basic facilities) in an organised manner.
• Comfortable handling physical library materials, digital resources, and basic computer facilities.
• Good interpersonal and communication skills with students, staff, and external vendors.
• Able to handle student welfare and minor disciplinary matters professionally and calmly.
• Familiar with PTPTN application, verification, disbursement coordination, and student advisory processes is an added advantage. 
• Familiar with basic finance processing, including invoice handling, payment tracking, and simple reconciliation tasks.
• Able to work independently with minimal supervision and exercise sound judgement.
• No criminal record and able to pass internal background checks.
• Willing to comply with institutional policies, rules, and codes of conduct.

Skills