Employee Discount

Opportunities to advance from junior roles to team leads or management.

Professional Growth

Quick and easy reimbursement for your medical expenses.

Medical Claim

Cliff Top Group 

<h4>Food, Drinks &amp; Nightlife –Clifftop focuses on these three magic words to conceptualise the best experiences out of it.</h4>
We are a prominent conglomerate with multiple restaurants, bars and nightclubs under our portfolio.. We aim to transform these industries by bringing completely new ideas and concepts that eclipses the current market. We don’t follow trends, we make them. What started of as a dream and love for food, drinks and nightlife has become a trailblazing journey of success. Through this family of achievers and dream weavers, Clifftop has continued to inspire and cultivate people, ideas and ambition. Being at the forefront of innovation, we aim nothing else but to achieve our dreams together.&nbsp;

Who We Are

Simple, Easy, Enjoyable
Whether they come to us or we go to them, our core values remain the same
Higher, Faster, Better
Higher food quality, faster delivery, better overall experience
Giving Value
Value to our employees, our partners, shareholders, and of course value to our customers Service Sets Sail
Putting ‘human’ at the core of it all. Providing the best in class.

Our Core Values

The Floor Supervisor is responsible for overseeing the daily front-of-house operations of the restaurant, ensuring exceptional guest service and smooth service flow. The role involves supervising service staff, maintaining fine dining standards, and creating a memorable dining experience for guests in a fine dining Indian restaurant environment.

Key Responsibilities
Floor Operations
<ul>
<li>Supervise and coordinate daily front-of-house operations to ensure efficient and seamless service.</li>
<li>Monitor dining room activities and maintain high standards of service, cleanliness, and presentation.</li>
<li>Ensure all opening, service, and closing procedures are completed according to company standards.</li>
<li>Coordinate with the kitchen team to ensure timely and accurate delivery of food and beverages.</li>
</ul>
Team Leadership
<ul>
<li>Assist in training, coaching, and supervising service staff to maintain exceptional service standards.</li>
<li>Conduct pre-service briefings and communicate daily specials, promotions, and operational updates.</li>
<li>Monitor staff performance and provide constructive feedback to improve productivity and service quality.</li>
<li>Support scheduling and manpower planning to ensure adequate staffing levels.</li>
</ul>
Guest Experience
<ul>
<li>Welcome and engage with guests, ensuring a warm and professional dining experience.</li>
<li>Handle guest inquiries, feedback, and complaints promptly and professionally.</li>
<li>Anticipate guest needs and ensure customer satisfaction throughout the dining experience.</li>
<li>Build positive guest relationships to encourage repeat business and loyalty.</li>
</ul>
Service Excellence
<ul>
<li>Ensure compliance with fine dining service standards and restaurant policies.</li>
<li>Monitor food and beverage presentation to ensure consistency and quality.</li>
<li>Assist service staff during peak periods to maintain efficient operations.</li>
<li>Uphold the restaurant's image, ambiance, and hospitality standards.</li>
</ul>
Health, Safety &amp; Compliance
<ul>
<li>Ensure compliance with hygiene, sanitation, and food safety regulations.</li>
<li>Maintain a clean, organized, and safe dining environment for guests and staff.</li>
<li>Ensure all staff adhere to workplace safety procedures and company policies.</li>
</ul>

• Run FOH: supervise staff, coordinate with kitchen, ensure fine-dining service.
• Join a fine-dining Indian restaurant in Kuala Lumpur focused on polished hospitality.
• Lead, coach and own guest experience; shape standards and make real impact!

• Mengawasi operasi depan rumah, memimpin staf dan memastikan piawaian fine dining.  
• Restoran India fine dining yang fokus pada pengalaman makan bermakna.  
• Peluang memimpin, asah kemahiran fine dining dan majukan kerjaya F&amp;B! Jom mohon!

Communication

Customer Service

Food Services

Guest Relations

The Floor Supervisor is responsible for overseeing the daily front-of-house operations of the restaurant, ensuring exceptional guest service and smooth service flow. The role involves supervising service staff, maintaining fine dining standards, and creating a memorable dining experience for guests in a fine dining Indian restaurant environment.

Key Responsibilities
Floor Operations



-Supervise and coordinate daily front-of-house operations to ensure efficient and seamless service.


-Moni...

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