Job Description

 Job Responsibilities (Senior Sales Assistant / Sales Coordinator)

1. Client Communication Support

• Attend client meetings with Sales Manager and assist in discussion flow.
• Capture structured meeting notes and key project requirements.
• Send meeting recap and follow up on missing information promptly.

2. Project Brief Preparation

• Prepare complete and structured project briefs for internal teams.
• Ensure all key details are captured (scope, objectives, timeline, budget if available).
• Brief the design team clearly once information is complete.

3. Proposal & Quotation Preparation

• Prepare quotations based on design and internal costing inputs.
• Verify pricing accuracy with relevant teams when required.
• Compile and send proposal documents to clients.

4. Sales Follow-Up & Pipeline Tracking

• Follow up with clients after proposal submission, gather and relay booth design feedback to the design team, and manage the back-and-forth process until the design is approved or the opportunity is lost.  
• Track all leads and opportunities in CRM with accurate status updates.
• Maintain organized records of all client interactions and documents.

5. Contract & Payment Coordination

• Follow up on PO, signed quotation, and required approvals.
• Coordinate with finance for invoice issuance and documentation.
• Track and follow up on payment status (deposit and balance).

6. Internal Coordination

• Coordinate between sales, design, operations, and finance teams.
• Ensure all departments receive clear and updated project information.
• Support smooth handover from sales to execution team.

7. Sales Development (Progression Role)

• Gradually take on small accounts or repeat clients.
• Support in client presentations and proposal discussions.
• Develop skills in client handling, negotiation, and closing.

Job Requirements

 Education & Experience

• Diploma or Degree in Business, Marketing, Events, or related field.
• Minimum 2 year experience in sales support, coordination, or client servicing (events/exhibitions preferred).
• Experience in preparing quotations, proposals, or project briefs is an advantage.

Skills & Competencies

• Strong communication skills in English and Malay
• Good organization and multitasking ability across multiple projects and deadlines.
• Detail-oriented in handling meeting notes, briefs, and quotations.
• Proficient in Microsoft Office / Google Workspace; familiar with CRM systems.

Work Behaviour & Attitude

• Responsive and disciplined in follow-ups with clients and internal teams.
• Strong ownership to ensure smooth coordination and no missed opportunities.
• Team player, able to work across sales, design, operations, and finance.
• Professional and confident in client-facing situations.

Other Requirements

• Willing to attend client meetings (physical or online), occasionally outside normal hours.
• Able to start within short notice or as agreed.

Skills