Job Description

• Establish and maintain strong relationship with clients and serve as their main point of contact.
• Maintain clear and proactive communication with clients, providing regular project updates, and addressing their needs and challenges in a professional and timely manner.
• Responsible to ensure smooth end-to-end project execution, from project initiation to project launch within the agreed scope, time, cost, and quality.
• Develop detailed project plans to monitor and track project progress and provide timely and accurate project status reporting to clients and internal teams.
• Manage and maintain comprehensive project documentation to ensure all project requirements are fulfilled, including what was done, what was achieved, and what could have been done differently.
• Responsible for ensuring payment milestone and billing process run smoothly.
• Exceed customer's experience in delivery via project completion survey.
• Accurate invoice forecast based on delivery implementation. 

Job Requirements

• Bachelor's degree in business, IT, Engineering, or related field
• PMP certified is an added advantage.
• Minimum 3 years of experience in project management or delivery roles
• Experience managing end-to-end IT, cloud, or technical projects is preferred
• Strong knowledge of project management methodologies (Agile, Waterfall, or Hybrid
• Excellent client management and stakeholder communication skills
• Strong planning, organizational, and problem-solving abilities
• Experience in Work Breakdown Structure (WBS) and project scheduling tools
• Familiarity with project management tools (MS Project, Jira, Asana, or similar)
• Strong financial awareness including billing and invoice tracking
• PMP / PRINCE2 certification is an advantage

Skills