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Internship Technical Support Engineer

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This job is an Internship Technical Support Engineer where you'll monitor operations and handle IT incidents. You might like this job because you'll gain hands-on skills, have mentorship, and strengthen your future IT career!

RM 1000

Kota Damansara, Selangor

Job Description

 What You’ll Do & Learn:

  • Monitor & Maintain Operations – Oversee retail facilities and ensure smooth daily operations.
  • Incident Handling – Report, document, and escalate incidents following SOPs.
  • Zabbix Deployment – Get practical experience in installing and configuring system monitoring tools.
  • System Compliance – Learn how to work within professional SOPs and organizational policies.
  • Daily & Weekly Maintenance – Manage operation logs and conduct generator set inspections.
  • Ad Hoc IT Support – Support additional technical tasks as assigned by supervisors.

What You’ll Gain:

  • Real-world IT support & monitoring experience.
  • Hands-on skills with Zabbix, system operations & incident management.
  • Exposure to Command Centre operations & compliance workflows.
  • Mentorship from experienced IT professionals.
  • Stronger technical foundation for future IT career opportunities.

Job Requirements

What We’re Looking For:

  • Currently pursuing a Diploma/Degree in IT or related field.
  • Basic knowledge of Windows/Linux OS, networking & databases.
  • Familiarity with Microsoft Office (Excel, etc.); knowledge of .NET & Zabbix is a plus.
  • Analytical, problem-solving mindset with good communication skills.
  • A team player eager to learn in a fast-paced environment.

Skills

Zabbix

Company Benefits

Performance-Based Bonuses

Annual bonuses and increments tailored to reward excellence and high-impact contributions.

Professional Certification Allowance

We invest in your expertise. Get reimbursed for approved professional certifications (e.g., Azure, AWS, Java, PRINCE2).

Service Excellence Awards

Recognition for team members who go above and beyond for our global clients.

Extended Medical Insurance

Comprehensive inpatient and outpatient coverage for you to ensure peace of mind.

Internal Mobility

Opportunities to move across different specialized units, from Data Science to AI Automation and Healthcare Solutions.

Peace of Mind!

Near Public Transport (MRT Surian is very close to your office!)


Additional Info

Company Activity

Last active - few hours ago

Experience Level

#NoExperienceNeeded

Career Level

Internship

Job Specialisation


Company Profile

CMGI SDN BHD-logo-image

CMGI SDN BHD

CMG International Sdn Bhd (CMGI) is a premier global IT services provider dedicated to delivering innovative, technology-driven business solutions. With over 20 years of expertise, we specialize in helping enterprises navigate digital transformation through high-impact services including Software Development, Data Science, AI Automation, and ICT Managed Services. We are the engine behind some of the largest supply...