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This job is for an Account Manager focusing on coffee and vending solutions. You might like this job because you get to build relationships with corporate clients and grow your career in the thriving café industry while ensuring their satisfaction!
Job Description
Job Title: Account Manager (B2B / Coffee & Vending Solutions)
About the Role
We are looking for a results-driven Account Manager to manage and grow our existing client portfolio across office coffee solutions (OCS), vending, and café partnerships. You will be responsible for building strong relationships, ensuring client satisfaction, and identifying upselling opportunities to maximise revenue.
Key Responsibilities
- Manage and maintain relationships with existing clients (corporate, offices, commercial sites)
- Act as the main point of contact for client inquiries, issues, and service coordination
- Monitor client performance and ensure machines are operating efficiently
- Identify upselling and cross-selling opportunities (OCS, vending, café solutions)
- Work closely with Operations & Customer Service to resolve issues promptly
- Conduct regular site visits and client reviews to maintain service quality
- Prepare reports on account performance, revenue growth, and client feedback
- Handle contract renewals, negotiations, and service agreements
- Ensure high customer satisfaction and long-term retention
What You’ll Get
- Manage real corporate clients & nationwide accounts ☕
- Attractive career growth into Key Account / Sales Leadership
- Exposure to fast-growing vending & smart café industry
- Dynamic, young, and performance-driven environment
Job Requirements
Requirements
- Diploma/Degree in Business, Marketing, or related field
- 3–5 years experience in Account Management, Sales, or Client Servicing (B2B preferred)
- Strong communication and relationship-building skills
- Able to manage multiple accounts and prioritize tasks effectively
- Problem-solving mindset with strong follow-up skills
- Experience in FMCG, vending, coffee, or service industry is a plus
- Possess own transport and willing to travel for site visits
Nice to Have
- Experience handling corporate clients or key accounts
- Familiar with service-based business operations
- Basic understanding of machine/service maintenance flow
Skills
Company Benefits
MEDICAL BENEFIT
Powered by coffee ☕, supported by care—medical coverage to keep you at your best.
UNLIMITED FREE DRINK
Free coffee & beverages provided ☕ to keep you refreshed at work.
COMMISSION
Exclusive for BDE: High commission 💰—the more machines you close, the more you earn.
WORKING VEHICLE PROVIDED
Service Operator & Technician: Company vehicle provided 🚐 for daily routes and tasks.
Additional Info
Company Profile
