Delivery Lead – Business Operations- Cantonese

Cognizant Malaysia

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This job is for a Delivery Lead in Business Operations, focusing on managing projects and teams in the insurance industry. You might like this job because it involves problem-solving, client interaction, and improving processes while driving growth!

Undisclosed

Kuala Lumpur, KL-Level 30, Kuala Lumpur, Malaysia, Kuala Lumpur

Full-Time

Job Description

Oversee the planning, execution, and delivery of multiple projects simultaneously, managing scope, timelines, budgets, and quality parameters

Lead and manage project teams, fostering collaboration, communication, and professional development.

Act as a primary point of contact for clients, building and maintaining strong relationships, understanding their needs, and ensuring their satisfaction.

Implement and enforce quality assurance measures to ensure high-quality deliverables and adherence to service level agreements (SLAs).

Drive continuous improvement initiatives and process optimization to enhance efficiency and effectiveness.

Develop and implement strategies to optimize delivery processes, improve efficiency, and drive business growth within the insurance vertical.

Ensure projects are delivered within budget and maximize revenue and margins.

Job Requirements

Company Benefits

Supporting diverse talent

Explore programs and initiatives designed to foster an inclusive future for all.

Career development

We are committed to facilitating career and skill development through internal job opportunities, providing resources and tools to explore new roles.

Cognizant Propel Program

This signature program for women at mid and senior levels globally accelerates diverse leadership and empowers women to excel in the digital age.

Additional Info

Company Activity

Last active - few hours ago

Experience Level

0 - 10 Years of Experience

Job Specialisation

Business Development

Pre-Sales / IT Business Analyst / Business Intelligence

Talent Acquisition / Recruitment

Company Profile

Cognizant Malaysia

Cognizant helps companies modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world. Cognizant engineers modern businesses. As one of the largest global professional services companies we help clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. As...