Endpoint Support Engineer

Cognizant Malaysia

AI-generated summary

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This job is all about helping people with their laptops and network devices. You might like this job because you get to troubleshoot tech issues, coordinate repairs, and work closely with clients to keep everything running smoothly!

Undisclosed

Kuala Lumpur, KL-Level 30, Kuala Lumpur, Malaysia, Kuala Lumpur

Full-Time

Job Description

Imaging client-provided laptops with the client’s operating system

Supporting initial and basic hardware troubleshooting of laptops

Coordinating with vendors for hardware repairs

Providing console access for switches, routers, and firewalls to the client

Collaborating with the client for configuration and troubleshooting of network issues

Maintaining the hub room, cabling, and rack according to client-agreed processes

Managing assets, inventory, and PAV

Demonstrating strong communication skills for effective client management

Job Requirements

Company Benefits

Supporting diverse talent

Explore programs and initiatives designed to foster an inclusive future for all.

Career development

We are committed to facilitating career and skill development through internal job opportunities, providing resources and tools to explore new roles.

Cognizant Propel Program

This signature program for women at mid and senior levels globally accelerates diverse leadership and empowers women to excel in the digital age.

Additional Info

Company Activity

Last active - few days ago

Experience Level

0 - 10 Years of Experience

Job Specialisation

General IT

Hardware / Network / Infrastructure (On-Premises / Cloud)

System & IT Helpdesk / Database Administrator

Company Profile

Cognizant Malaysia

Cognizant helps companies modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world. Cognizant engineers modern businesses. As one of the largest global professional services companies we help clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. As...