AI-generated summary
This job is for a Korean-speaking IT Service Desk Technician. You might like this job because it involves using Avaya CMS and Customer Experience Offerings to provide top-notch service across different touchpoints.
Undisclosed
Kuala Lumpur, KL-Level 30, Kuala Lumpur, Malaysia, Kuala Lumpur
Full-Time
few days ago
Job Summary
We are seeking a Senior Process Executive - CHD with 0 to 2 years of experience to join our team. The ideal candidate will have expertise in Avaya CMS and a strong background in Customer Experience Offerings Customer Experience and Store Operations. This hybrid role requires rotational shifts and proficiency in Korean as a native speaker.
Responsibilities
Qualifications
Certifications Required
Avaya Certified Specialist Customer Experience Management Certification
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
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Last active - few days ago
0 - 10 Years of Experience
Cognizant helps companies modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.
Cognizant engineers modern businesses. As one of the largest global professional services companies we help clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. As the partner they turn to execute on their digital priorities, we focus on IoT, AI, Software Engineering and Cloud—the technologies that are changing the nature of business.
Source: cognizant.com