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This job is a Technical Support Specialist for AdMob with a focus on mobile app monetization products. You might like this job because it involves troubleshooting technical issues, collaborating with sales teams, and working on product strategies for growth.
Undisclosed
Kuala Lumpur, Selangor, Malaysia, Kuala Lumpur
Full-Time
few days ago
Job Description
| Technical Support Specialist, Mobile Apps - Online Partnerships Group(L3) |
| As a Technical Support Specialist for AdMob, you will be supporting our publishers with advanced product questions, technical issues, and implementations, as well as surfacing bugs and feature requests. In this role you will be working closely with the sales teams on resolving their technical escalations, as well as with the Product Specialists Team (PSL) and the Ad Tech Sales Engineers Team (ATS) to escalate bugs, feature requests, and advanced technical challenges. This includes working with external partners on technical product optimizations and issues (e.g. implementation issues, code performance, debugging), scaling solutions and processes, and positioning new products. While in this role you will learn Google ad monetization products (AdMob), develop technical expertise in mobile app monetization, and support sales and product strategies for driving adoption and growth. Lastly you'll learn how to work with partners and cross-functional teams. |
| ● Build expertise around mobile app ad monetization products and implementations (Android, iOS, Unity) ● Resolve product and technical escalations from sales teams and develop solutions to scale support. |
Minimum Required Skills in Role
| ● Bachelor's degree in Computer Science or related technical field or equivalent practical experience ● Experience with coding in either Java (creating/troubleshooting Android Apps) and/or Swift and/or Objective C (creating/troubleshooting iOS Apps) ● Ability to troubleshoot implementation issues and surface potential root causes of bugs. ● Ability to translate technical concepts to non-technical audiences (and vice versa). ● Ability to interact effectively with external customers to understand needs and position products. |
| ● Experience in App Development - Strong Advantage ● Experience developing with Unity Game Engine - Strong Advantage ● Experience working with SQL ● Proficiency in implementing AdMob ads in Android, iOS, and Unity. ● Experience with Firebase advanced features (remote config, A/B test….) |
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Job Requirements
Company Benefits
Supporting diverse talent
Explore programs and initiatives designed to foster an inclusive future for all.
Career development
We are committed to facilitating career and skill development through internal job opportunities, providing resources and tools to explore new roles.
Cognizant Propel Program
This signature program for women at mid and senior levels globally accelerates diverse leadership and empowers women to excel in the digital age.
Additional Info
Company Activity
Last active - few days ago
Experience Level
0 - 10 Years of Experience
Company Profile
Cognizant Malaysia
Cognizant helps companies modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.
Cognizant engineers modern businesses. As one of the largest global professional services companies we help clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. As the partner they turn to execute on their digital priorities, we focus on IoT, AI, Software Engineering and Cloud—the technologies that are changing the nature of business.
Source: cognizant.com